Home » United States » New York » New York Destinations » New York Hotels » The Helmsley Park Lane
Back to search results
OpinionWell
Rank
239th
Out of 676

The Helmsley Park Lane

Average Price: $439  
 
Hotel Class:
36 Central Park South
New York City, 10019-1600 View map  
4-Star Hotel Rank: 76 of 106
Average review rating: 3.63
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (39) , MyTravelGuide (7) , TripAdvisor (499) , YahooTravel (16)
SAFE TO BOOK ? (1/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Bad
Appears in 63 comments. 
The following words were used in comments with Bad:
bathroom (5)   bed (3)   charged (3)   decorate (3)   experience (4)   fantastic (4)   great (6)   hotel (18)   liked (4)   location (6)   need (5)   new (7)   nice (4)   night (6)   not (13)   park (10)   reviews (9)   room (20)   service (8)   shower (4)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. Only bad thing was my room was next to the elevators so I could hear them every so often.
"Would love to go back " Read full review on TripAdvisor   5/22/2012 Vote      
2. * Blinds/Windows - the blinds are not very good and lots of sunlight peaks through, so by 7am my room was very bright and difficult to sleep in* Shower - the shower was really bad, little water pressure and the shower head didn't disperse the water very well.
"Great views, charming, solid value for location " Read full review on TripAdvisor   5/18/2012 Vote      
3. We spend a week at the Park Lane and it was a really bad experience.
"Very bad experience " Read full review on TripAdvisor   5/13/2012 Vote      
4. It just left a really bad taste.
"Started off well but ended in disappointment " Read full review on TripAdvisor   4/19/2012 Vote      
5. First of all, I had such a great stay at the Helmsley Park Lane and I don't know where some of the bad reviews have come from.
"I don't understand some of the bad reviews... " Read full review on TripAdvisor   4/16/2012 Vote      
6. This hotel 'used' to be very famous, but sadly has been a regular hotel from begging to the end, here are the PROS and CONS:PROS- located in just in the best area (central park and 5th)- 2 minutes walking to the subway- Bell boy Ernesto really good serviceCONS- the courtains didnt go all the way down, we have to put our luggage and pillows to block the light from the window- they charge 10 USD for wifi service- they even charge for the Safety Lock, sliding your credit card- service, we were waiting to be picked up and nobody told us anuthing, we have to go and look for our ride- since all the service was bad, i Tipped the bell boy 1 dolar and he responds: 'hey do you know is only one dollar, have to give at least 3' talking really rudeOverall, is TOO expensive for what it is, 300-400 usd per night is just too much, i wouldnt sleep here again.
"Not even deserved a 3 star rating " Read full review on TripAdvisor   4/15/2012 Vote      
7. After a couple of days we didnt bother going even though it was included in our booking as we were over the same old fruit, crouissants and bagels and bad service.
"Location Location Location .... misses on everything else " Read full review on TripAdvisor   3/30/2012 Vote      
8. great location opposite Central Park, nice big hotel, rooms nice a wee bit dingy, we had a view out the back at buildings which wasn't so bad, as buildings were huge and great to look at part of being in New York , The mini bar & tray in the room was really funny if you removed anything for longer than 20 seconds it would be charged to your room lol .
"3 night stay " Read full review on TripAdvisor   3/27/2012 Vote      
9. The first thing I noticed was in the bathroom which had extremly thick paint on the door hinges and rust so bad it was flaking off.
"Disappointed in NYC " Read full review on TripAdvisor   3/1/2012 Vote      
10. It is really too bad that it is managed so poorly.
"Beautiful Hotel, Poorly Managed " Read full review on TripAdvisor   12/10/2011 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
© 2010 OpinionWell, LLC, All Rights Reserved