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Rank
239th
Out of 676

The Helmsley Park Lane

Average Price: $439  
 
Hotel Class:
36 Central Park South
New York City, 10019-1600 View map  
4-Star Hotel Rank: 76 of 106
Average review rating: 3.63
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (39) , MyTravelGuide (7) , TripAdvisor (499) , YahooTravel (16)
SAFE TO BOOK ? (1/5 issues found)
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Sadly
Appears in 9 comments. 
The following words were used in comments with Sadly:
area (2)   bad (2)   best (2)   charged (2)   hotel (4)   park (2)   room (4)   sad (9)   service (3)    
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1. This hotel 'used' to be very famous, but sadly has been a regular hotel from begging to the end, here are the PROS and CONS:PROS- located in just in the best area (central park and 5th)- 2 minutes walking to the subway- Bell boy Ernesto really good serviceCONS- the courtains didnt go all the way down, we have to put our luggage and pillows to block the light from the window- they charge 10 USD for wifi service- they even charge for the Safety Lock, sliding your credit card- service, we were waiting to be picked up and nobody told us anuthing, we have to go and look for our ride- since all the service was bad, i Tipped the bell boy 1 dolar and he responds: 'hey do you know is only one dollar, have to give at least 3' talking really rudeOverall, is TOO expensive for what it is, 300-400 usd per night is just too much, i wouldnt sleep here again.
"Not even deserved a 3 star rating " Read full review on TripAdvisor   4/15/2012 Vote      
2. sadly our room had a view of the back of lots of buildings, but the room was bog.
"good location, but expensive " Read full review on TripAdvisor   9/4/2011 Vote      
3. Special mention to our concierge (sadly, Ive forgotten your name.
"Needs a little work " Read full review on TripAdvisor   5/31/2011 Vote      
4. Best rooms are at the front overlooking Central Park, sadly we were at the back.
"One of the best NY Hotels. Great location, Great service - not the cheapest. " Read full review on TripAdvisor   5/24/2010 Vote      
5. sadly the room needs re decorating as with a lot of the areas of the hotel.
"Lovely Views " Read full review on TripAdvisor   4/8/2008 Vote      
6. It`s sad that what should be one of the premier hotels in the city has been allowed to age so.
"Faded, Somehat Neglected, But Still a Good Choice " Read full review on TripAdvisor   3/23/2007 Vote      
7. sadly, we had a bad experience with an employee there and will not be back.
"Location Location " Read full review on TripAdvisor   12/29/2006 Vote      
8. All I could see was some sad poodle (Leona`s?) image with lines flickering through it.
"Lots of technical difficulties, and just nasty. Can`t believe this is a LHW " Read full review on TripAdvisor   7/10/2006 Vote      
9. I expected luxury and elegance and was sadly disappointed.
"Poor hotel considering it`s four star status " Read full review on TripAdvisor   1/30/2005 Vote      
   
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