4. Stayed there on sept 4th, booked room with view, not available on arrival date, given to us the day after without compensation, one luggage piece left with bell man on arrival, restored to us broken, hotel refused to acknowledge its responsibility, all that this hotel can offer is a room with spectacular view if you are accommodated in upper floors (20th to 45th) - trees cover all view up to 10th floor - and as long as you may be given the booked room on arrival, see if valuables hotel policy suites you, there are 2 other hotels on the same avenue Carlton Ritz and Jumeira Essex house, see if they are an option for you before staying at the Helmsley which I do not recommend at all poor breakfast, staff friendly at the restaurant only in 3 words to be avoided.