The Helmsley Park Lane, New York City, Poor

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Rank

239th

Out of 676

The Helmsley Park Lane	Average Price: $439 Check Rates

Hotel Class:

36 Central Park South

New York City, 10019-1600 View map

4-Star Hotel Rank: 76 of 106
Average review rating: 3.63

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (7) , TripAdvisor (499) , YahooTravel (16)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (5) arrogant (4) avoid (4) awful (11) bad (45) bed bugs (10) bit dated (8) broken (10) complain (21) complaint (7) dated (40) difficult (8) dirty (30) disappoint (33) disgust (7) downside (4) dreadful (5) dump (5) dusty (5) expensive (69) filthy (4) hard (15) horrible (7) issue (17) lack (10) loud (5) mold (4) negative (22) noise (30) noisy (13) outdated (9) overpriced (6) peeling (19) poor (27) pricey (13) problem (36) ridiculous (8) rock (4) rude (15) sadly (5) shabby (12) shame (9) slow (5) terrible (13) tiny (5) ugly (5) unfortunate (13) worn (13) worst (13) wrong (13)

Poor	Appears in 37 comments.

The following words were used in comments with Poor:
arrival (3) breakfast (3) clean (3) condition (3) customer (2) expense (3) floor (5) good (3) great (5) hotel (19) much (3) not (5) quality (4) rating (2) reviews (3) room (22) service (18) staff (4) street (3) view (8)

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1. There are some many noise coming from the street so isolation of the window was very poor.

"location is good but old hotel " Read full review on TripAdvisor 4/20/2012 Vote

2. CONs = Just a few: No in-room coffee maker or frig, some of the furniture was in poor shape.

"Very nice place but could be better " Read full review on TripAdvisor 4/17/2012 Vote

3. Piled high but again it all just felt a little poor quality.

"Unfortunate faded glory " Read full review on TripAdvisor 4/14/2012 Vote

4. Overpriced and poor quality.

"Unfortunate faded glory " Read full review on TripAdvisor 4/14/2012 Vote

5. Contrary to other reviewers relating to poor hotel staff service we found everyone we encountered to be quite friendly and helpful.

"Spring Break Special " Read full review on TripAdvisor 4/11/2012 Vote

6. Supposedly an expensive business hotel, but service was extremely poor.

"Poor service " Read full review on TripAdvisor 4/7/2012 Vote

7. Hairdryer was such poor quality it barely dried my hair (which is very short).

"Great Location But Needs Refurbishment " Read full review on TripAdvisor 3/26/2012 Vote

8. The room itself was spacious and properly decorated with period furniture, but again, the poor training of the staff was evident as there were no drink glasses in the room, only in the bathroom.

"Not worth it even if they cut the price in half " Read full review on TripAdvisor 3/25/2012 Vote

9. The biggest impediment to fine service here is poor training of the staff.

"Not worth it even if they cut the price in half " Read full review on TripAdvisor 3/25/2012 Vote

10. My biggest complaint was probably the poor quality of the gym, but they probably count on the committed athletes using Central Park right across the street.

"Convenient business hub. Old fashioned, but not out of date " Read full review on TripAdvisor 12/12/2011 Vote