1. 2) they knocked and enter in our room when there was a do not disturb sign at the door; 3) one night there was a power shutdown in our room; we went out for dinner and asked them to fix it; once we returned, we asked the reception if it had been fixed and they told us that they did not know and that we should go there and check ourselves; 4) they 'forgot' to clean our bathroom in one of that days; in the other, they not only did not change the liens, but also left some socks inside; 5) one day we order breakfast at our room and fill the form choosing for a 25 dollars breakfast; when it was served, a bill charging 35 for it was delivered together; once i complaint, they told me that prices were not updated in the form and that was the new price.