Doubletree Guest Suites Times Square, New York City, Unfriendly

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Rank

9th

Out of 676

Doubletree Guest Suites Times Square	Average Price: $474 Check Rates

Hotel Class:

1568 Broadway

New York City, 10036-8201 View map

3-Star Hotel Rank: 5 of 154
Average review rating: 4.33

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (54) , MyTravelGuide (40) , Travelocity (31) , TripAdvisor (1846) , YahooTravel (66)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Unfriendly

Appears in 13 comments.

The following words were used in comments with Unfriendly:
dark (2) desk (2) eat (2) few (2) friendly (3) generous (2) guest (2) helpful (2) hotel (2) liked (3) lobby (2) most (2) negative (2) new (3) not (3) staff (5)

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1. As for Hotel staff, the concierge female is only interested in selling tours, when we seek assistance for booking airport transfer only, she was very grumpy & unfriendly, but was extremely friendly to another guest who booked a helicopter scenic ride.

"Rude Concierge & Bell Man, Uncomfortable sofa bed! " Read full review on TripAdvisor 1/9/2012 Vote

2. The saying that New Yorkers are cold and unfriendly does not hold up here.

"Time Square at Your Door " Read full review on TripAdvisor 12/28/2011 Vote

3. When he shows up, he is the most unfriendly person you could run into.

"Perfect Location " Read full review on TripAdvisor 3/26/2011 Vote

4. It was so comforting because we have encountered so many unfriendly people in NY that talking to Jillian made us feel that this staff really cared about there guests.

"Excellent Service from the Staff " Read full review on TripAdvisor 10/12/2010 Vote

5. Lobby is dark and unfriendly.

"PERFECT LOCATION " Read full review on TripAdvisor 9/23/2010 Vote

6. Lobby is dark and unfriendly.

"PERFECT LOCATION " Read full review on TripAdvisor 9/23/2010 Vote

7. Of the few times I went by I was treated like I was inconviencing these folks, they were generally unfriendly and upon my request to eat somewhere 'New Yorky' I got the eye-roll.

"I was surprised at how nice this stay was. " Read full review on TripAdvisor 9/6/2010 Vote

8. Of the few times I went by I was treated like I was inconviencing these folks, they were generally unfriendly and upon my request to eat somewhere 'New Yorky' I got the eye-roll.

"I was surprised at how nice this stay was. " Read full review on TripAdvisor 9/6/2010 Vote

9. Staff was neither friendly or unfriendly, not much to comment on.

"Loved It " Read full review on TripAdvisor 8/16/2010 Vote

10. We had put off going to NY all these years because we heard the people in NY were rude and unfriendly - but we took a chance for 5 days on our way to Europe.

"Great Hotel Made Even Better By Daniel!! " Read full review on TripAdvisor 6/29/2009 Vote