Doubletree Guest Suites Times Square, New York City, Complain

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Rank

9th

Out of 676

Doubletree Guest Suites Times Square	Average Price: $474 Check Rates

Hotel Class:

1568 Broadway

New York City, 10036-8201 View map

3-Star Hotel Rank: 5 of 154
Average review rating: 4.33

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (54) , MyTravelGuide (40) , Travelocity (31) , TripAdvisor (1846) , YahooTravel (66)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 33 comments.

The following words were used in comments with Complain:
bed (7) bill (2) breakfast (2) busy (2) comfy (4) food (2) free (3) hotel (8) kid (2) much (2) never (3) noise (2) not (6) old (2) price (2) problem (3) reviews (2) room (6) sofa (4) useful (2)

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1. In reviews for other Times Square hotels, people complained about the noise.

"A fantastic stay! " Read full review on TripAdvisor 2/16/2012 Vote

2. Use the blackout curtains helpfully attached to the window or don't complain.

"Perfect Base for an NYC Visit " Read full review on TripAdvisor 1/31/2012 Vote

3. Up to now, my Mama has been complaining and they keep insisting that no one entered after her.

"NOT SAFE AND MY IPOD TOUCH GOT STOLEN " Read full review on TripAdvisor 8/22/2011 Vote

4. We were able to walk to Central Park with a 3 and 6 year old complaining minimally, so it's definitely close also.

"Great hotel if you want to be in the thick of Times Square " Read full review on TripAdvisor 8/1/2011 Vote

5. In their defense, we never complained, so they had no chance to correct the situation.

"Deserves Higher Rating " Read full review on TripAdvisor 6/30/2011 Vote

6. They are all decent size 15-16 year olds and all of them complained that the sofa bed was really uncomfortable.

"Everything on the Doorstep " Read full review on TripAdvisor 4/26/2011 Vote

7. Great choices for food and drinks on the doorstep and no one at the hotel complained when guests took food into their rooms.

"Great hotel, perfect location. " Read full review on TripAdvisor 3/8/2011 Vote

8. I did not complain about this as almost as soon as I went to the phone, the shouting stopped.

"nice " Read full review on TripAdvisor 2/17/2011 Vote

9. Once again everything is clean, working and nothing to complain about.

"I have stayed here many times and will continue to return. " Read full review on TripAdvisor 1/21/2011 Vote

10. To top it all, when I tried to complain to the manager about a suspicious item that 'mysteriously' appeared on my bill, there was nobody to talk to since 'all the managers were in a meeting for most of the day.

"A poisoned apple in the Big Apple! " Read full review on TripAdvisor 1/18/2011 Vote