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Rank
9th
Out of 676

Doubletree Guest Suites Times Square

Average Price: $474  
 
Hotel Class:
1568 Broadway
New York City, 10036-8201 View map  
3-Star Hotel Rank: 5 of 154
Average review rating: 4.33
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (54) , MyTravelGuide (40) , Travelocity (31) , TripAdvisor (1846) , YahooTravel (66)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Mistake
Appears in 15 comments. 
The following words were used in comments with Mistake:
bar (2)   bedroom (2)   busy (3)   desk (3)   hotel (3)   management (2)   new (2)   not (3)   problem (3)   reservation (2)   responsive (2)   room (3)    
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1. Don't make the same mistake we did.
"Good sized suites for groups " Read full review on TripAdvisor   5/2/2012 Vote      
2. A dumb design mistake, but we didn't use the coffeemaker anyway.
"PERFECT location and very clean " Read full review on TripAdvisor   11/30/2011 Vote      
3. I regretted booking Doubletree for the remainder of our trip, but I won't make this mistake again.
"Avoid - you can do much better! " Read full review on TripAdvisor   1/17/2011 Vote      
4. Surely, the hotel would see that this was clearly a mistake and that we had nothing to do with the disappearance of mini-bar items we did not even know were gone.
"Beware Doubletree and mystery mini-bar charges of over US$300" " Read full review on TripAdvisor   1/16/2011 Vote      
5. Surely, the hotel would see that this was clearly a mistake and that we had nothing to do with the disappearance of mini-bar items we did not even know were gone.
"Beware Doubletree and mystery mini-bar charges of over US$300" " Read full review on TripAdvisor   1/16/2011 Vote      
6. They always greet you and hold the door for you and given any problem are very responsive (I couldn't open my door because I was turning the handle down instead of up and the desk manager accompanied me to the room immediately (and didn't laugh at my mistake)I look forward to staying here again in December.
"Very helpful front desk! " Read full review on TripAdvisor   11/20/2010 Vote      
7. They always greet you and hold the door for you and given any problem are very responsive (I couldn't open my door because I was turning the handle down instead of up and the desk manager accompanied me to the room immediately (and didn't laugh at my mistake)I look forward to staying here again in December.
"Very helpful front desk! " Read full review on TripAdvisor   11/20/2010 Vote      
8. I realize it was a busy week due to the convention so i don't really blame them for it but it's New York, shouldn't they be able to handle busy times?1st mistake was they gave us a one bedroom when our reservation clearly stated that it was a two bedroom.
"Double Error! " Read full review on TripAdvisor   10/5/2010 Vote      
9. Hotel checked me out by mistake on the 2nd day, and had to stay in line 20 minutes to get new keys.
"Ok if You Need a Suite " Read full review on TripAdvisor   8/6/2010 Vote      
10. We did have problems: (Booked into a smoking room by mistake that had not yet been refurbished.
"Ok if You Need a Suite " Read full review on TripAdvisor   8/6/2010 Vote      
   
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