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Rank
9th
Out of 676

Doubletree Guest Suites Times Square

Average Price: $474  
 
Hotel Class:
1568 Broadway
New York City, 10036-8201 View map  
3-Star Hotel Rank: 5 of 154
Average review rating: 4.33
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (54) , MyTravelGuide (40) , Travelocity (31) , TripAdvisor (1846) , YahooTravel (66)
SAFE TO BOOK ? (2/5 issues found)
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Horrible
Appears in 18 comments. 
The following words were used in comments with Horrible:
aircondition (2)   airline (3)   friendly (2)   helpful (2)   hotel (4)   lobby (3)   management (2)   most (2)   not (3)   room (5)   service (5)   staff (3)   tourist (2)   trip (2)   wrong (2)    
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1. The staff was extraordinarily helpful and friendly - a quick shout out to Tracy at the Front Desk and Hannah in the Dining Room for super service ( I recently stayed at the Conrad in Indianapolis where the service was horrible; good service can make or break a hotel stay - the Doubletree has great service.
"Great Hotel, Friendly Staff, Perfect Choice " Read full review on TripAdvisor   5/10/2012 Vote      
2. The only bad point was the horrible, surly man when we left our bags after we checked out as we had a late flight.
"Perfect Location for First-Time NYC Visit " Read full review on TripAdvisor   3/26/2012 Vote      
3. We hv decided that we will never visit USA again after this horrible trip.
"Rude Concierge & Bell Man, Uncomfortable sofa bed! " Read full review on TripAdvisor   1/9/2012 Vote      
4. We had horrible, appalling experiences the entire NYC trip, rude people, horrible dirty city with graffitti & subway stinking with urine, old trains, misinformed subway information staff which gave us wrong directions, and American Airline's Duty Manager who told us he cldnt be bothered to be nice to tourist even if it means we are helping the US flagging economy.
"Rude Concierge & Bell Man, Uncomfortable sofa bed! " Read full review on TripAdvisor   1/9/2012 Vote      
5. NYC is not tourist friendly, nil customer service, from hotels to the general public, the taxi drivers were the most horrible, right down to their domestic airline, American Airlines.
"Rude Concierge & Bell Man, Uncomfortable sofa bed! " Read full review on TripAdvisor   1/9/2012 Vote      
6. we stayed in another hotel after two weeks and it was horrible comparing to this one.
"The best location EVER! " Read full review on TripAdvisor   9/16/2011 Vote      
7. It was the most horrible thing i had to sleep on.
"Double Error! " Read full review on TripAdvisor   10/5/2010 Vote      
8. We were on 14 (which is actually one of the lower floors) and it was not horrible, but we made sure to keep the AC fan running all night to create white noise.
"Spacious Rooms in the heart of everything " Read full review on TripAdvisor   8/11/2010 Vote      
9. Just after midnight I finally got to talk to the manager who gave us a discount on the room rate for the evening (didn't solve our problem but at least we didn't pay full price for a horrible room).
"great location, poor service " Read full review on TripAdvisor   4/11/2010 Vote      
10. Breakfast was horrible and wrong.
Read full review on MyTravelGuide   8/31/2008 Vote      
   
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