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Rank
9th
Out of 676

Doubletree Guest Suites Times Square

Average Price: $474  
 
Hotel Class:
1568 Broadway
New York City, 10036-8201 View map  
3-Star Hotel Rank: 5 of 154
Average review rating: 4.33
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (54) , MyTravelGuide (40) , Travelocity (31) , TripAdvisor (1846) , YahooTravel (66)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 42 comments. 
The following words were used in comments with Rude:
area (2)   bad (3)   clean (5)   concierge (3)   desk (6)   extremely (3)   families (3)   helpful (4)   hotel (8)   location (3)   management (4)   nice (4)   not (7)   pretty (3)   room (10)   service (3)   slow (3)   staff (14)   tip (2)   unhelpful (3)    
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1. Of the 4 mornings we ate breakfast here the host/hostess was rude/not helpful 3 of the 4 mornings.
"Great location, clean rooms, friendly staff, suite set-up is great " Read full review on TripAdvisor   5/6/2012 Vote      
2. Miserable, rude and abrupt with us, was really disappointing for me on our last day.
"Perfect Location for First-Time NYC Visit " Read full review on TripAdvisor   3/26/2012 Vote      
3. No-one was rude really, they just didn't seem very eager to greet you or help you.
"Great location, unfriendly staff " Read full review on TripAdvisor   2/12/2012 Vote      
4. We had horrible, appalling experiences the entire NYC trip, rude people, horrible dirty city with graffitti & subway stinking with urine, old trains, misinformed subway information staff which gave us wrong directions, and American Airline's Duty Manager who told us he cldnt be bothered to be nice to tourist even if it means we are helping the US flagging economy.
"Rude Concierge & Bell Man, Uncomfortable sofa bed! " Read full review on TripAdvisor   1/9/2012 Vote      
5. Called down for plates and the young man was RUDE.
"Eh! Not bad...but not the greatest either " Read full review on TripAdvisor   11/18/2011 Vote      
6. The printers and computers in their 'business centre' don't actually work properly, and my complaints were met with a rude 'what do you want me to do about it?'.
"Disappointing with rude staff " Read full review on TripAdvisor   9/20/2011 Vote      
7. ), the staff were uniformly rude, unhelpful and surly.
"Disappointing with rude staff " Read full review on TripAdvisor   9/20/2011 Vote      
8. Very rude and unpleasant.
"All good except arrivals and departures. " Read full review on TripAdvisor   7/3/2011 Vote      
9. Not because of any rudeness but because of the fact our room was not cleaned properly on check in and then not at all the next day.
"fabulous! " Read full review on TripAdvisor   1/25/2011 Vote      
10. It's a shame that some good people in the hotel staff are overshadowed by quite a number of rude and insolent ones.
"A poisoned apple in the Big Apple! " Read full review on TripAdvisor   1/18/2011 Vote      
   
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