Royalton Hotel New York City, New York City, Disappoint

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Rank

32nd

Out of 676

Royalton Hotel New York City	Average Price: $389 Check Rates

Hotel Class:

44 West 44th Street

New York City, 10036 View map

4-Star Hotel Rank: 14 of 106
Average review rating: 4.34

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (33) , MyTravelGuide (558) , Travelocity (4) , TripAdvisor (550) , YahooTravel (14)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Disappoint

Appears in 66 comments.

The following words were used in comments with Disappoint:
bed (5) charged (3) expectation (4) high (3) hotel (15) liked (3) location (6) nice (3) not (21) price (6) quality (2) reviews (2) room (15) service (3) size (3) smoke (3) staff (5) suite (2) upgraded (3) well (2)

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1. However we were very disappointed with the staff.

"good location but disappointing customer service/staff " Read full review on TripAdvisor 5/18/2012 Vote

2. When we finally got to our room eventually, I was disappointed.

"Very disappointed " Read full review on TripAdvisor 5/15/2012 Vote

3. The price was fine - around $325 for a room with a queen and sitting area and I was prepared to be disappointed or impressed.

"Fantastic location, great staff, hip vibe and a terrific bed and sheets~! " Read full review on TripAdvisor 4/24/2012 Vote

4. We were a tad disappointed with our stay at the Royalton It was our first visit to NY and we came 15-18 December so sorry for late review.

"More of a bar than hotel, informal service but great location 3+ " Read full review on TripAdvisor 4/19/2012 Vote

5. Generally happy with the hotel but disappointed with the rooms particularly the size of the so-called 'Superior' room.

"Great location, helpful staff, very small dark rooms " Read full review on TripAdvisor 4/9/2012 Vote

6. One safety concern - I did happen to take the stairwell up 2 flights after getting out at the wrong floor and was disappointed to see boxes, vacuum cleaners etc being stored in the stairwell and in places, taking up at least half the width - surely this has got to be in breach of fire safety regulations??All in all, I did have a nice stay - the location is great, the staff were friendly and I do prefer the smaller boutique hotels.

"Great location, nice stay " Read full review on TripAdvisor 2/12/2012 Vote

7. They did not disappoint.

"How staff attention made a weekend special " Read full review on TripAdvisor 1/30/2012 Vote

8. We were not disappointed.

"Fabulous stay at a super-chic hotel " Read full review on TripAdvisor 1/20/2012 Vote

9. Top hotel - booked through Mr & Mrs Smith and we were not disappointed.

"Great location - Stylish - Quality " Read full review on TripAdvisor 1/4/2012 Vote

10. 2011 and I must say that I was rather disappointed.

"Lipstick on a bulldog " Read full review on TripAdvisor 9/12/2011 Vote