Royalton Hotel New York City, New York City, Complain

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Rank

32nd

Out of 676

Royalton Hotel New York City	Average Price: $389 Check Rates

Hotel Class:

44 West 44th Street

New York City, 10036 View map

4-Star Hotel Rank: 14 of 106
Average review rating: 4.34

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (33) , MyTravelGuide (558) , Travelocity (4) , TripAdvisor (550) , YahooTravel (14)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (16) apologetic (5) arrogant (4) avoid (9) awful (10) bad (37) barely (4) complain (23) complaint (14) difficult (23) dirty (8) disappoint (50) disturbing (6) downside (14) expensive (44) frustrated (7) hard (42) hardly (6) horrible (5) issue (26) lack (15) loud (34) nasty (5) negative (26) noise (65) noisy (22) overpriced (5) poor (10) pretentious (10) pricey (14) problem (46) ridiculous (6) rock (6) rude (11) sad (6) shame (5) slow (13) smell (30) smoker (6) sophisticated (6) terrible (7) tiny (30) too small (7) uncomfortable (7) unfortunate (14) weird (6) worn (5) worst (6) would have liked (4) wrong (16)

Complain

Appears in 25 comments.

The following words were used in comments with Complain:
apology (2) dark (4) fabulous (2) good (2) lighting (6) location (3) much (3) never (2) perfect (2) price (3) reviews (3) room (2) smell (2) staff (3) tip (2) toiletries (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We were in such a hurry to leave so didn't complain (how British of us, I know) but we were truly unimpressed.

"Style over substance! Get over yourself " Read full review on TripAdvisor 12/30/2011 Vote

2. So the old reviews that complain of darkness may no longer be relevant.

"Wonderful stay " Read full review on TripAdvisor 12/30/2011 Vote

3. Our every needs were met by the staff and although some have complained on here about the dark, atmosphere, I actually think it works.

"Luxurious hotel in a fantastic location " Read full review on TripAdvisor 11/6/2011 Vote

4. After complaining to the front desk got us nothing but a shrug and an apology, we were advised to speak with Jenny, the manager.

"Unkept promises and disappointment " Read full review on TripAdvisor 5/20/2011 Vote

5. Neither of us have anything to complain about.

"Very satisfied third year in a row. " Read full review on TripAdvisor 1/14/2011 Vote

6. i got a good price so i can't complain too much & the location is fabulous.

"A mixed stay " Read full review on TripAdvisor 11/1/2010 Vote

7. i got a good price so i can't complain too much & the location is fabulous.

"A mixed stay " Read full review on TripAdvisor 11/1/2010 Vote

8. I complained about both of these issues but never heard anything.

"Not worth the money! " Read full review on TripAdvisor 9/28/2010 Vote

9. I complained about both of these issues but never heard anything.

"Not worth the money! " Read full review on TripAdvisor 9/28/2010 Vote

10. 45 to complain.

"Mixed thoughts on this one " Read full review on TripAdvisor 9/27/2010 Vote