Royalton Hotel New York City, New York City, Apologetic

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Rank

32nd

Out of 676

Royalton Hotel New York City	Average Price: $389 Check Rates

Hotel Class:

44 West 44th Street

New York City, 10036 View map

4-Star Hotel Rank: 14 of 106
Average review rating: 4.34

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (33) , MyTravelGuide (558) , Travelocity (4) , TripAdvisor (550) , YahooTravel (14)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (16) apologetic (5) arrogant (4) avoid (9) awful (10) bad (37) barely (4) complain (23) complaint (14) difficult (23) dirty (8) disappoint (50) disturbing (6) downside (14) expensive (44) frustrated (7) hard (42) hardly (6) horrible (5) issue (26) lack (15) loud (34) nasty (5) negative (26) noise (65) noisy (22) overpriced (5) poor (10) pretentious (10) pricey (14) problem (46) ridiculous (6) rock (6) rude (11) sad (6) shame (5) slow (13) smell (30) smoker (6) sophisticated (6) terrible (7) tiny (30) too small (7) uncomfortable (7) unfortunate (14) weird (6) worn (5) worst (6) would have liked (4) wrong (16)

Apologetic

Appears in 5 comments.

The following words were used in comments with Apologetic:
desk (3) guest (3) party (2) sleep (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff reacted very quickly, was very apologetic and informative and served free champagne to all guests that had to wait.

"Excellent location, incredible service! " Read full review on TripAdvisor 10/12/2011 Vote

2. Overall, the staff workers were very friendly and apologetic.

"Disappointed " Read full review on TripAdvisor 7/11/2011 Vote

3. Who wants to move rooms at 2am? Why would this hotel where guests pay to sleep, have a party so loud that the guests can't sleep? When we told the front desk in the morning, the front desk clerk was less than apologetic and said she wasn't aware of the party.

"Royalton should stop trying to be so hip and try to be a good hotel! " Read full review on TripAdvisor 9/25/2009 Vote

4. I did alert the front desk and though they were apologetic, there was nothing they could do.

"Nothing bad to say...until check out " Read full review on TripAdvisor 2/21/2009 Vote

5. The staff was very apologetic and brought him another plate, as well as a large bowl of fresh fruit to eat while he was waiting for the replacement.

"Anniversary Getaway " Read full review on TripAdvisor 1/21/2009 Vote