New York Palace Hotel, New York City, Wrong

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Rank

44th

Out of 676

New York Palace Hotel	Average Price: $643 Check Rates

Hotel Class:

455 Madison Avenue

New York City, 10022 View map

5-Star Hotel Rank: 3 of 29
Average review rating: 4.54

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (34) , MyTravelGuide (2) , TripAdvisor (1286) , YahooTravel (28)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (7) annoy (18) arrogant (8) avoid (23) awful (12) bad (56) bit dated (7) broken (9) complain (41) complaint (37) dated (25) difficult (9) dirty (7) disappoint (97) disturbing (13) downside (17) errors (6) expensive (191) hard (38) hardly (10) horrible (12) inconvenient (6) issue (61) lack (18) loud (23) mistake (11) negative (46) noise (139) noisy (24) outrageous (16) overpriced (13) poor (23) pretentious (8) pricey (37) problem (103) ridiculous (13) rock (29) rude (52) shame (11) shock (6) slow (20) smell (10) terrible (16) tiny (14) uncomfortable (7) unfortunate (23) unfriendly (12) worn (15) worst (14) wrong (32)

Wrong

Appears in 36 comments.

The following words were used in comments with Wrong:
airport (2) appreciate (2) concierge (2) customer (2) dinner (2) great (3) hotel (6) not (5) order (4) price (3) reservation (3) reviews (2) room (9) rude (2) service (3) shop (2) special (2) staff (2) street (2) view (2)

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1. A special thank you to Joseph ,who sorted out our departure time when the Virgin rep at the airport gave as the wrong number ,it took him a long time but he didn't give up ,I am sure we would have got in a right muddle trying to do it our selves ,so Thank you Joseph x.

"loved the new york palace " Read full review on TripAdvisor 5/12/2012 Vote

2. Couldn't have been more wrong, within minutes of speaking to the receptionist checked in at 10.

"Great Place " Read full review on TripAdvisor 5/1/2012 Vote

3. Overall, hard to go wrong here, just don't expected to be pampered (vs.

"Great hotel, not overly memorable " Read full review on TripAdvisor 4/8/2012 Vote

4. WRONG.

"great location, very noisy room! " Read full review on TripAdvisor 3/10/2012 Vote

5. Sure enough there were taxis but only after we had waited a while on the empty street and realised we had gone to the wrong street entrance/exit.

"A nice hotel IF you're room is right? " Read full review on TripAdvisor 3/7/2012 Vote

6. Next morning we tried to contact Delta airlines (as were were advised by KLM at airport) to locate our bags but were unable to as KLM rep had given us the wrong e mail address and I could not contact them by our mobile phone.

"Marriage In Heaven " Read full review on TripAdvisor 2/22/2012 Vote

7. He said they were wrong.

"Location location location! " Read full review on TripAdvisor 2/7/2012 Vote

8. Elegance inside, looking at a Gothic cahedral, and right in the middle of where you want to be, how can you go wrong.

"Elegant Oasis in the Hustle & Bustle of New York City " Read full review on TripAdvisor 1/22/2012 Vote

9. I was just floored at the incredible arrogance and rudeness of him and he was in the wrong and no apology either.

"Disappointing " Read full review on TripAdvisor 1/14/2012 Vote

10. Room Service: don't bother unless you aren't too hungry and have an hour to wait each time and then every time we ordered, and this was most days, they got the order wrong.

"Disappointing " Read full review on TripAdvisor 1/14/2012 Vote