New York Palace Hotel, New York City, Difficult

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Rank

44th

Out of 676

New York Palace Hotel	Average Price: $643 Check Rates

Hotel Class:

455 Madison Avenue

New York City, 10022 View map

5-Star Hotel Rank: 3 of 29
Average review rating: 4.54

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (34) , MyTravelGuide (2) , TripAdvisor (1286) , YahooTravel (28)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (7) annoy (18) arrogant (8) avoid (23) awful (12) bad (56) bit dated (7) broken (9) complain (41) complaint (37) dated (25) difficult (9) dirty (7) disappoint (97) disturbing (13) downside (17) errors (6) expensive (191) hard (38) hardly (10) horrible (12) inconvenient (6) issue (61) lack (18) loud (23) mistake (11) negative (46) noise (139) noisy (24) outrageous (16) overpriced (13) poor (23) pretentious (8) pricey (37) problem (103) ridiculous (13) rock (29) rude (52) shame (11) shock (6) slow (20) smell (10) terrible (16) tiny (14) uncomfortable (7) unfortunate (23) unfriendly (12) worn (15) worst (14) wrong (32)

Difficult

Appears in 11 comments.

The following words were used in comments with Difficult:
comfortable (2) concierge (2) good (3) guest (2) helpful (2) hotel (6) sleep (2) staff (6) street (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The accents are very strong -- very difficult english.

"Going Down Hill Fast - Use To Be Much Better " Read full review on TripAdvisor 1/8/2012 Vote

2. The concierge staff, especially Adhara and Rene were very helpful and persistent in getting us those difficult to obtain theater tickets.

"Always the peak of excellence " Read full review on TripAdvisor 11/13/2011 Vote

3. very difficult to find a better Hotel .

"The New York Palace....is the New York Palace " Read full review on TripAdvisor 8/4/2011 Vote

4. It is also difficult to see the curate when you scan the wifi with your smartphone, beware.

"Great Location, pick the right room! " Read full review on TripAdvisor 7/27/2011 Vote

5. We have never witnessed the staff being anything but helpful to ALL guests, even 'difficult' ones.

"Just when you think it's tops, it gets better... " Read full review on TripAdvisor 5/2/2011 Vote

6. The concierge staff are always kind and are able to suggest neighborhood gems as well as book a table at difficult to book restaurants.

"Outstanding as Usual-Exemplifies Unpretentious But Detailed Service... " Read full review on TripAdvisor 12/3/2010 Vote

7. It remains difficult to comprehend how any traveler could have a negative review about the staff, unless these travelers themselves are somewhat difficult to deal with because the staff is so dedicated to ensuring guests comfort and needs are met.

"Outstanding as Usual-Exemplifies Unpretentious But Detailed Service... " Read full review on TripAdvisor 12/3/2010 Vote

8. However, the reason d etre of any hotel is to provide a good place to sleep, and in this hotel it was very difficult for me get a good sleep.

"Really needs noise issolation. If it weren t for that it would be a great hotel " Read full review on TripAdvisor 10/8/2010 Vote

9. They were taping the movie Salt, with Angelina Jolie, on the street behind our hotel, when we arrived, which made entry into the hotel side street w/ our car difficult since it was cordoned off, but one call to the hotel and they had staff out there moving pylons to let us in, and were so good about getting us settled into our room.

"Fantastic! " Read full review on TripAdvisor 4/23/2009 Vote

10. For a special occasion, or just a comfortable stay in the City, the New York Palace will be difficult to beat.

"Fantastic Stay at the Palace " Read full review on TripAdvisor 2/23/2006 Vote