New York Palace Hotel, New York City, Awful

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Rank

44th

Out of 676

New York Palace Hotel	Average Price: $643 Check Rates

Hotel Class:

455 Madison Avenue

New York City, 10022 View map

5-Star Hotel Rank: 3 of 29
Average review rating: 4.54

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (34) , MyTravelGuide (2) , TripAdvisor (1286) , YahooTravel (28)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (7) annoy (18) arrogant (8) avoid (23) awful (12) bad (56) bit dated (7) broken (9) complain (41) complaint (37) dated (25) difficult (9) dirty (7) disappoint (97) disturbing (13) downside (17) errors (6) expensive (191) hard (38) hardly (10) horrible (12) inconvenient (6) issue (61) lack (18) loud (23) mistake (11) negative (46) noise (139) noisy (24) outrageous (16) overpriced (13) poor (23) pretentious (8) pricey (37) problem (103) ridiculous (13) rock (29) rude (52) shame (11) shock (6) slow (20) smell (10) terrible (16) tiny (14) uncomfortable (7) unfortunate (23) unfriendly (12) worn (15) worst (14) wrong (32)

Awful

Appears in 14 comments.

The following words were used in comments with Awful:
decent (2) hotel (5) noise (2) not (4) room (4) service (3) smoke (2) staff (2)

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1. I ordered the chicken soup one evening, which was awful.

"Overated: Not a luxury hotel " Read full review on TripAdvisor 3/3/2012 Vote

2. The whole room shakes and the noise is awful We complained and got somemthing off the bill.

"Great location but very expensive and watch for construction noise " Read full review on TripAdvisor 2/20/2012 Vote

3. We were on the 18th floor, so we're not disturbed by any city noise, and the sheer luxury of the hotel had my bride in awe.

"Beautiful hotel in a great vacation location " Read full review on TripAdvisor 12/29/2011 Vote

4. Sadly, Monday morning was awful.

"Beautiful property, but not worth the price " Read full review on TripAdvisor 11/19/2011 Vote

5. The hotel was full for a conference, which was awful.

"Enjoyed staying at the Palace until 2011 when sleep deprivation became an issue " Read full review on TripAdvisor 1/15/2011 Vote

6. The service was absolutely awful.

"Very comfortable hotel in a great location, recommended. " Read full review on TripAdvisor 7/13/2010 Vote

7. We had one awful run in with a representative from the concierge; very snooty, however, no other future problems with other representatives.

"First but not last time in NYC @ Palace Hotel " Read full review on TripAdvisor 3/30/2010 Vote

8. The staff were very helpful and it was not an awful place to stay but having stayed in Four Seasons hotels on a number of occasions this fell way short of expectations.

"Good Hotel but i wouldn't stay again " Read full review on TripAdvisor 7/1/2009 Vote

9. Would I stay there again? No and that's upsetting because aside from the awful room games and lack of assistance from the front desk staff, the hotel is delightful.

"Love the Hotel / Don't Love the Room Games " Read full review on TripAdvisor 3/18/2009 Vote

10. Also, we kept getting the smell of cigarette smoke coming through a small vent from guests in the smoking rooms which was awful.

"highly recommended " Read full review on TripAdvisor 4/22/2008 Vote