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Rank
44th
Out of 676

New York Palace Hotel

Average Price: $643  
 
Hotel Class:
455 Madison Avenue
New York City, 10022 View map  
5-Star Hotel Rank: 3 of 29
Average review rating: 4.54
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (34) , MyTravelGuide (2) , TripAdvisor (1286) , YahooTravel (28)
SAFE TO BOOK ? (1/5 issues found)
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Problem
Appears in 106 comments. 
The following words were used in comments with Problem:
arrival (8)   concierge (8)   construction (4)   few (5)   floor (7)   fridge (4)   great (5)   helpful (4)   hotel (28)   internet (5)   liked (4)   location (5)   management (5)   new (6)   night (7)   noise (7)   not (17)   room (20)   service (5)   staff (8)    
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1. The only problem is having to take two lifts to get there.
"Fabulous service, great room. Book the Towers " Read full review on TripAdvisor   5/14/2012 Vote      
2. To be fair, we didn't raise it with the hotel until check out - mostly because it was only ever a problem at 3am and not sure what would be done.
"Brilliant hotel and location - but noisy! " Read full review on TripAdvisor   5/11/2012 Vote      
3. Forty five minutes later, a man with a plunger turned up to remedy the problem.
""Feels like returning home..." " Read full review on TripAdvisor   4/26/2012 Vote      
4. I checked in without problem, although reception did try to push the front facing rooms with a view of St.
""Feels like returning home..." " Read full review on TripAdvisor   4/26/2012 Vote      
5. We had a problem one night with the fridge in our room but one call to the reception and ten minutes later we had a new one.
"Amazing Winter Time Stay! " Read full review on TripAdvisor   4/24/2012 Vote      
6. The biggest three problems, I felt, were no HD television, no in-room coffee service, and horrible Internet (wired or wireless).
"Great location but rooms and staff need a refresh " Read full review on TripAdvisor   3/28/2012 Vote      
7. The only problem was the haphazard bell staff wandering around the lobby, elevators, and corridors getting in the way of guests.
"Great location but rooms and staff need a refresh " Read full review on TripAdvisor   3/28/2012 Vote      
8. Overall our stay was comfortable, especially after moving rooms because of noise, surely the hotel was aware of this problem, there are enough comments on here about it.
"A nice hotel IF you're room is right? " Read full review on TripAdvisor   3/7/2012 Vote      
9. Get a lower floor room, so you can take the stairs to the club lounge - problem if staying at higher floors is, that you have to go down to 8th floor, and change elevator.
"Great stay at the Towers of New York Palace " Read full review on TripAdvisor   3/3/2012 Vote      
10. There was a small mildew problem in the bathroom.
"Wonderful hotel, great location " Read full review on TripAdvisor   2/21/2012 Vote      
   
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