Grand Wailea Resort - The Waldorf-Astoria Collection, Wailea (Maui), Worst

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Rank

2nd

Out of 9

Grand Wailea Resort - The Waldorf-Astoria Collection	Average Price: $570 Check Rates

Hotel Class:

3850 Wailea Alanui Drive

Wailea (Maui), 96753 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 4.11

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (95) , Travelocity (15) , TripAdvisor (1506) , YahooTravel (123)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Worst

Appears in 40 comments.

The following words were used in comments with Worst:
bistro (2) employee (2) experience (4) holiday (2) hotel (5) local (3) order (2) resort (3) room (2) service (6) trip (3) valet (2) view (2)

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1. All in all this was probably my worst holiday we had to fight for sunbeds literally.

"WORST HOLIDAY EVER " Read full review on TripAdvisor 4/16/2012 Vote

2. it is easily the worst resort we have ever stayed out.

"Not worthy hotel, should avoid " Read full review on TripAdvisor 4/12/2012 Vote

3. This is the worst example of customer service I have experienced in years.

"Hilton Honors is a waste of time " Read full review on TripAdvisor 3/24/2012 Vote

4. I travel 200 days a year in always stay in 5 star accommodations, though was from far one of the worst experiences I had.

"Very poor " Read full review on TripAdvisor 2/17/2012 Vote

5. worst part of all of this is the utterly foul attitude by almost all of the employees (except the valet guys, who were very nice).

"Grand Attitudes & Hidden Upcharges " Read full review on TripAdvisor 12/21/2011 Vote

6. It is a factory, children everywhere, food is beyond dispicae ( I ordered chicken on a salad and it was cafateria plastic chicken with fake grill marks and my husbnd ordered the worst fish tacos we have had this whole trip).

"Do NOT honeymoon here! " Read full review on TripAdvisor 12/19/2011 Vote

7. Just returned from the worst vacation of my life thanks to the Grand Wailea.

"The Grand Wailea is bankrupt and it shows!! " Read full review on TripAdvisor 8/4/2011 Vote

8. Later, my hubby and I went to the Molokini rest/bar and I had the WORST lava flow drink ever.

"The Grand Wailea experience was Hit or Miss " Read full review on TripAdvisor 2/13/2011 Vote

9. I could honestly write a book about why my stay in early July of 2010 was one of the worst experiences of my life.

"Dont waste your time or money " Read full review on TripAdvisor 9/7/2010 Vote

10. We dined at their signature restaurant, Huma Huma, spent over $700 on one of the worst meals I have ever had.

"Think twice before visiting the Grand Wailea " Read full review on TripAdvisor 8/31/2010 Vote