Grand Wailea Resort - The Waldorf-Astoria Collection, Wailea (Maui), Broken

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Rank

2nd

Out of 9

Grand Wailea Resort - The Waldorf-Astoria Collection	Average Price: $570 Check Rates

Hotel Class:

3850 Wailea Alanui Drive

Wailea (Maui), 96753 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 4.11

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (95) , Travelocity (15) , TripAdvisor (1506) , YahooTravel (123)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (50) avoid (33) awful (29) bad (115) broken (23) chipped (29) complain (89) complaint (52) dated (27) difficult (39) dirty (63) disappoint (187) disturbing (12) downside (29) expensive (359) frustrated (24) hard (89) hardly (16) hate (12) horrible (22) inconvenient (12) issue (82) lack (34) loud (27) mediocre (28) mistake (23) mold (33) negative (89) noise (36) noisy (22) outdated (16) outrageous (30) overpriced (63) peeling (12) poor (56) pricey (93) problem (169) ridiculous (44) rock (36) rude (58) sad (15) shame (19) shock (27) slow (29) smell (54) terrible (47) unfortunate (33) worn (24) worst (28) wrong (27)

Broken

Appears in 32 comments.

The following words were used in comments with Broken:
bad (2) bathroom (2) bed (3) cares (4) clean (4) ice (3) liked (4) mattress (3) need (3) not (9) peeling (3) pool (5) room (13) shower (4) stains (2) toilets (6) view (2) wall (2) wallpaper (3) water (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Card reader for room not working, ants on balcony, toilet broke and closet door broken needed to be addressed.

"Will not come back " Read full review on TripAdvisor 4/9/2012 Vote

2. Some of the chairs are broken; so be careful as I sat on a chair a fell through it.

"Amazing Resort for Families, Business and Weddings " Read full review on TripAdvisor 3/19/2012 Vote

3. They are faded, broken, lopsided.

"What happened to my beloved Grand Wailea?!?!? " Read full review on TripAdvisor 3/1/2012 Vote

4. One mattress was so broken down there was a giant valley in the middle of it.

"What happened to my beloved Grand Wailea?!?!? " Read full review on TripAdvisor 3/1/2012 Vote

5. * the toilet was broken (water).

"Very poor " Read full review on TripAdvisor 2/17/2012 Vote

6. Ourtoilet was broken and engineering came 5 times the first day alone to unclog it butthe guts of the toilet needed to be replaced.

"Great pool, other than that it's a filthy hotel " Read full review on TripAdvisor 1/19/2012 Vote

7. We had a bad experience with the room, management making a huge mistake and not checking us out, mice, broken toilets.

"Great pool, other than that it's a filthy hotel " Read full review on TripAdvisor 1/19/2012 Vote

8. Remote is broken.

"$758.00-seriously? " Read full review on TripAdvisor 12/30/2011 Vote

9. The rooms are showing their age in terms of dinged and damaged furnishings, broken lamp shades.

"Grand Wailea.. losing its shine .. losing its welcome " Read full review on TripAdvisor 12/1/2011 Vote

10. In broken English, she attempted to explain that there was a smell in our room that turned out to be urine on the carpet, and it was definitely implied that we made this mess.

"More Wrong Than Right " Read full review on TripAdvisor 10/28/2011 Vote