Grand Wailea Resort - The Waldorf-Astoria Collection, Wailea (Maui), Terrible

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Rank

2nd

Out of 9

Grand Wailea Resort - The Waldorf-Astoria Collection	Average Price: $570 Check Rates

Hotel Class:

3850 Wailea Alanui Drive

Wailea (Maui), 96753 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 4.11

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (95) , Travelocity (15) , TripAdvisor (1506) , YahooTravel (123)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (50) avoid (33) awful (29) bad (115) broken (23) chipped (29) complain (89) complaint (52) dated (27) difficult (39) dirty (63) disappoint (187) disturbing (12) downside (29) expensive (359) frustrated (24) hard (89) hardly (16) hate (12) horrible (22) inconvenient (12) issue (82) lack (34) loud (27) mediocre (28) mistake (23) mold (33) negative (89) noise (36) noisy (22) outdated (16) outrageous (30) overpriced (63) peeling (12) poor (56) pricey (93) problem (169) ridiculous (44) rock (36) rude (58) sad (15) shame (19) shock (27) slow (29) smell (54) terrible (47) unfortunate (33) worn (24) worst (28) wrong (27)

Terrible

Appears in 57 comments.

The following words were used in comments with Terrible:
beach (3) customer (3) drink (3) experience (8) food (8) great (3) hotel (4) kid (4) money (5) need (5) nice (3) not (15) order (4) pool (5) poor (3) resort (4) room (7) service (11) spa (3) staff (4)

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1. Nothing especially memorable and nothing really terrible.

"Averag Hotel " Read full review on TripAdvisor 5/3/2012 Vote

2. the check-in service is terrible from dropping your vehicle off at the front to waiting with your luggage for hours until your room is ready.

"Nice place, service with poor attitude. " Read full review on TripAdvisor 4/25/2012 Vote

3. Alright let's get started with a list of terrible spring break experiences.

"WORST HOLIDAY EVER " Read full review on TripAdvisor 4/16/2012 Vote

4. Also, the food was not terrible.

"Best Hotel in Maui, Hawaii!!!! " Read full review on TripAdvisor 4/5/2012 Vote

5. Whoever blogged that this property is a 'faded-glory' because paint was peeling, carpets threadbare, that the food was terrible, that, staff were rude, that you had to pay $50 per day for lounge chairs and umbrellas on the beach were simply not telling the truth.

"Best Hotel in Maui, Hawaii!!!! " Read full review on TripAdvisor 4/5/2012 Vote

6. But frankly, the poor hotel service, and terrible food kept us from joining.

"Nice, But DEFINITELY NOT WORTH IT " Read full review on TripAdvisor 4/5/2012 Vote

7. I think that's also because they found me constantly chasing one of our terrible two toddlers amusing.

"I loved it! " Read full review on TripAdvisor 3/6/2012 Vote

8. Sad, A very nice resort with terrible customer service.

"Poor customer service at the front desk. " Read full review on TripAdvisor 3/3/2012 Vote

9. The food and drink were of average quality but terribly overpriced.

"Just OK " Read full review on TripAdvisor 2/19/2012 Vote

10. The resort and grounds are beautiful, however I had a terrible experience at the Grand Wailea Spa.

"Terrible experience at the spa " Read full review on TripAdvisor 2/2/2012 Vote