Grand Wailea Resort - The Waldorf-Astoria Collection, Wailea (Maui), Negative

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Rank

2nd

Out of 9

Grand Wailea Resort - The Waldorf-Astoria Collection	Average Price: $570 Check Rates

Hotel Class:

3850 Wailea Alanui Drive

Wailea (Maui), 96753 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 4.11

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (95) , Travelocity (15) , TripAdvisor (1506) , YahooTravel (123)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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All Positive Negative

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annoy (50) avoid (33) awful (29) bad (115) broken (23) chipped (29) complain (89) complaint (52) dated (27) difficult (39) dirty (63) disappoint (187) disturbing (12) downside (29) expensive (359) frustrated (24) hard (89) hardly (16) hate (12) horrible (22) inconvenient (12) issue (82) lack (34) loud (27) mediocre (28) mistake (23) mold (33) negative (89) noise (36) noisy (22) outdated (16) outrageous (30) overpriced (63) peeling (12) poor (56) pricey (93) problem (169) ridiculous (44) rock (36) rude (58) sad (15) shame (19) shock (27) slow (29) smell (54) terrible (47) unfortunate (33) worn (24) worst (28) wrong (27)

Negative

Appears in 111 comments.

The following words were used in comments with Negative:
beach (4) cost (4) experience (9) food (5) great (7) guest (4) hotel (18) kid (7) liked (10) nice (5) night (4) not (28) park (4) pool (6) price (5) resort (11) reviews (49) room (8) service (4) trip (6)

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1. However, in the months preceding our trip, I grew very nervous that we made the wrong decision after reading all of the negative reviews on Trip Advisor.

Read full review on TripAdvisor 5/13/2012 Vote

2. We did not experience any of the negative comments made in prior posts about the long lines and difficulty in obtaining chairs and towels.

"Exceptional " Read full review on TripAdvisor 5/13/2012 Vote

3. 3) We truly thought the most negative aspect of the resort was customer service as we expect it to be quite good at a resort of this qualification and cost.

"Averag Hotel " Read full review on TripAdvisor 5/3/2012 Vote

4. Nothing negative to say apart from maybe the dinner service being a bit too early.

"The perfect honeymoon " Read full review on TripAdvisor 4/24/2012 Vote

5. The only other negative, is the restaurant poolside did not have a very large selection of food items for adults or kids.

"Great Hotel, Great Location " Read full review on TripAdvisor 4/15/2012 Vote

6. Will be return there again? Probably not, not that we had much negative comments, but we felt it was bit too big for our liking at that price range.

"Good sized rooms, Family oriented Hotel " Read full review on TripAdvisor 4/14/2012 Vote

7. I am only sad that I allowed the negative reviews to limit our stay to 5 nights instead of the entire 8 nights that we were in Maui (we stayed at another resort the other three nights, just in case the negative reviews were accurate--they are not.

"Best Hotel in Maui, Hawaii!!!! " Read full review on TripAdvisor 4/5/2012 Vote

8. Don't listen to the negative reviews.

"Great Hotel - Wonderful Service " Read full review on TripAdvisor 4/1/2012 Vote

9. The only negative was that we had to leave.

"Great Hotel - Wonderful Service " Read full review on TripAdvisor 4/1/2012 Vote

10. We had read some negative reviews prior to going and we thought about switching hotels.

"Great Hotel - Wonderful Service " Read full review on TripAdvisor 4/1/2012 Vote