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Rank
2nd
Out of 9

Grand Wailea Resort - The Waldorf-Astoria Collection

Average Price: $570  
 
Hotel Class:
3850 Wailea Alanui Drive
Wailea (Maui), 96753 View map  
4-Star Hotel Rank: 2 of 7
Average review rating: 4.11
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (95) , Travelocity (15) , TripAdvisor (1506) , YahooTravel (123)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Mold
Appears in 53 comments. 
The following words were used in comments with Mold:
area (4)   bathroom (13)   carpet (7)   clean (3)   dirty (11)   free (3)   hotel (4)   liked (3)   mildew (4)   need (5)   nice (3)   not (8)   peeling (3)   pool (4)   room (36)   service (3)   shower (18)   smell (13)   wall (4)   wallpaper (3)    
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1. Instead, I got attitude, mold, dirt, and a poor attitude.
"Worst stay ever " Read full review on TripAdvisor   2/25/2012 Vote      
2. The shower had mold in it, the air vents were black with filth, and there was dirt on the walls itself.
"Worst stay ever " Read full review on TripAdvisor   2/25/2012 Vote      
3. While some reviewers commented about mold in the bathrooms, I don't think this was a huge issue.
"Would love to come back every year! " Read full review on TripAdvisor   1/21/2012 Vote      
4. Room #2 smelled of mold and was actually growing mold in the bathroom.
"Beautiful but needs refreshing. " Read full review on TripAdvisor   12/29/2011 Vote      
5. Three days went by before we were notified that problem couldn't be fixed by housekeeping as engineering needed to get involved - the mold had penetrated the silicone caulking - probably more info here than you care to know, but this is supposed to be a 5 Star Hotel.
"Grand Disappointment! Hotel is overcrowded and in need of an update. " Read full review on TripAdvisor   8/21/2011 Vote      
6. There was a signifcant amount of black mold in the grout lines of our bathtub & shower unit.
"Grand Disappointment! Hotel is overcrowded and in need of an update. " Read full review on TripAdvisor   8/21/2011 Vote      
7. if you are having health issues definately ask for a closer room- you may go through the grand ballroom for your car but this is a very large hotel and spread out-the room was slightly dirty some mold in bathrooms but after talking to housecleaning they took care of it during turn down service - which i personally love I got sick there with strep throat and went to the clinic in kehei- they couldnt have been nicer at clinic however when we ordered room service that was an eye opener.
"beautiful, expensive not exceptionally friendly " Read full review on TripAdvisor   8/18/2011 Vote      
8. The shower in one room had a fair amount of mold between the tiles, the carpet was dirty and I don't think the room was vacuumed at all during the week.
"Nice, but not what was expected " Read full review on TripAdvisor   8/13/2011 Vote      
9. The bathroom tiles were moldy and there was hair all over the place.
"The Grand Wailea is bankrupt and it shows!! " Read full review on TripAdvisor   8/4/2011 Vote      
10. The balconies looked as though they had not been washed in several months and the shower had mold along the grout lines where the grout met the glass.
"Great location, beautiful property, mediocre service and cleanliness " Read full review on TripAdvisor   11/23/2009 Vote      
   
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