Grand Wailea Resort - The Waldorf-Astoria Collection, Wailea (Maui), Hard

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Rank

2nd

Out of 9

Grand Wailea Resort - The Waldorf-Astoria Collection	Average Price: $570 Check Rates

Hotel Class:

3850 Wailea Alanui Drive

Wailea (Maui), 96753 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 4.11

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (95) , Travelocity (15) , TripAdvisor (1506) , YahooTravel (123)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (50) avoid (33) awful (29) bad (115) broken (23) chipped (29) complain (89) complaint (52) dated (27) difficult (39) dirty (63) disappoint (187) disturbing (12) downside (29) expensive (359) frustrated (24) hard (89) hardly (16) hate (12) horrible (22) inconvenient (12) issue (82) lack (34) loud (27) mediocre (28) mistake (23) mold (33) negative (89) noise (36) noisy (22) outdated (16) outrageous (30) overpriced (63) peeling (12) poor (56) pricey (93) problem (169) ridiculous (44) rock (36) rude (58) sad (15) shame (19) shock (27) slow (29) smell (54) terrible (47) unfortunate (33) worn (24) worst (28) wrong (27)

Hard	Appears in 125 comments.

The following words were used in comments with Hard:
$ (7) area (5) beach (7) chair (14) food (5) good (6) great (5) hotel (14) liked (7) money (9) nice (7) night (5) not (19) pool (24) resort (5) room (11) season (5) staff (7) towel (5) walking (7)

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1. Pools wer definitely packed, it was hard to find chairs and one day I had to si in an upright chair on the beach.

"Picture perfect, lacks some warmth " Read full review on TripAdvisor 4/25/2012 Vote

2. It's very hard to get lounge chairs near the pool where you can see your kids swimming, though.

"Huge resort on a great beach " Read full review on TripAdvisor 4/18/2012 Vote

3. The strange hair in the shower was a nice touch, but hey, those things are pretty small and hard to see.

"Wailea no longer "Grand" " Read full review on TripAdvisor 4/14/2012 Vote

4. The staff were all working really hard to replenish the trays, but the buffet area was too small and there weren't enough staff to keep things moving along.

"Missed Opportunity " Read full review on TripAdvisor 4/9/2012 Vote

5. All that being said, this is family fun at it's best, on a great beach and with staff that are very friendly, well trained, and work hard to deliver.

"A pricey piece of near perfect paradise for families. " Read full review on TripAdvisor 4/1/2012 Vote

6. The smiling staff which hosts the $75 breakfast buffet of cold eggs, hard breads and impressive line up of mostly empty food warmers, smile as you flip open lids, much like trying to guess under which cup the pea is hidden under at a magic show.

"OVERRATED-OVERCROWDED-OVERPRICED " Read full review on TripAdvisor 3/30/2012 Vote

7. Valets and bellmen work hard on pleasing and informing you.

"Still has that "wow" factor! " Read full review on TripAdvisor 3/26/2012 Vote

8. Every member of their staff was courteous, professional, well groomed and clearly had a strong sense of loyalty and hard work ethic.

"Sumptious and Splendid! " Read full review on TripAdvisor 3/26/2012 Vote

9. Also, the pool (A very long walk and TWO elevator rides, another long walk and very hard to navigate) was fine once you found it butnot amazing at all according to reviews.

"Are you kidding? " Read full review on TripAdvisor 3/21/2012 Vote

10. Room service sent us a bug in our salade, a brownie that was hard as a rock and under cooked chicken, and these are well reknowned chefs? No one called to see if we were alright.

"should have been MUCH better, customer service very bad, no one cares " Read full review on TripAdvisor 2/20/2012 Vote