Grand Wailea Resort - The Waldorf-Astoria Collection, Wailea (Maui), Complain

OpinionWell's Blog

Home » United States » Hawaii » Wailea (Maui) Hotels » Grand Wailea Resort - The Waldorf-Astoria Collection

OpinionWell
Rank

2nd

Out of 9

Grand Wailea Resort - The Waldorf-Astoria Collection	Average Price: $570 Check Rates

Hotel Class:

3850 Wailea Alanui Drive

Wailea (Maui), 96753 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 4.11

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (95) , Travelocity (15) , TripAdvisor (1506) , YahooTravel (123)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (50) avoid (33) awful (29) bad (115) broken (23) chipped (29) complain (89) complaint (52) dated (27) difficult (39) dirty (63) disappoint (187) disturbing (12) downside (29) expensive (359) frustrated (24) hard (89) hardly (16) hate (12) horrible (22) inconvenient (12) issue (82) lack (34) loud (27) mediocre (28) mistake (23) mold (33) negative (89) noise (36) noisy (22) outdated (16) outrageous (30) overpriced (63) peeling (12) poor (56) pricey (93) problem (169) ridiculous (44) rock (36) rude (58) sad (15) shame (19) shock (27) slow (29) smell (54) terrible (47) unfortunate (33) worn (24) worst (28) wrong (27)

Complain

Appears in 120 comments.

The following words were used in comments with Complain:
charged (5) desk (7) fee (7) hotel (18) kid (6) liked (5) management (12) much (7) night (4) not (27) ocean (6) pool (9) price (11) rating (5) resort (12) reviews (11) room (22) service (8) staff (7) view (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. For those of you complaining about price.

"Pure Paradise! Amazing Resort. " Read full review on TripAdvisor 5/2/2012 Vote

2. By the way, to the lady who complained about the beach.

"Will go back! " Read full review on TripAdvisor 4/24/2012 Vote

3. No matter where you end up, all of the pools and the beach are readily accessible, so I think people complain too much about this.

"The Truth About Grand Wailea " Read full review on TripAdvisor 4/19/2012 Vote

4. - We upgraded to the napua towers and had a partial view of ocean which was nice view, but I heard a lot of people complain if they were below the 6th floor all they could see is trees.

"Do Crowded " Read full review on TripAdvisor 4/13/2012 Vote

5. the buffet line for sunday brunch was 50 people deep all of whom were complaining about how unhappy they were.

"Not worthy hotel, should avoid " Read full review on TripAdvisor 4/12/2012 Vote

6. when you complain the manager, it falls on deaf ears.

"Not worthy hotel, should avoid " Read full review on TripAdvisor 4/12/2012 Vote

7. Im not one to complain and this is the only review i have ever written but ill be sure to spread the word about grand waliea's price gouging and horrible customer services.

"Not worth the money. Out dated!!!! Horrible experience " Read full review on TripAdvisor 4/8/2012 Vote

8. They're in line with every other resort in Hawaii - so don't complain about the prices.

"Top-notch resort....for business conventions and families " Read full review on TripAdvisor 4/6/2012 Vote

9. To those of u who are complaining about this resort you must have high expectations or your not happy anywhere.

"Amazing... " Read full review on TripAdvisor 3/31/2012 Vote

10. They were always smiling and asking 'is there anything else I can do for you?' For those who complain about resort fee's I would warn that they are everywhere on the island.

"Luxury and Customer Service from the time you step out of your car " Read full review on TripAdvisor 3/28/2012 Vote