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Rank
2nd
Out of 9

Grand Wailea Resort - The Waldorf-Astoria Collection

Average Price: $570  
 
Hotel Class:
3850 Wailea Alanui Drive
Wailea (Maui), 96753 View map  
4-Star Hotel Rank: 2 of 7
Average review rating: 4.11
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (95) , Travelocity (15) , TripAdvisor (1506) , YahooTravel (123)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Horrible
Appears in 35 comments. 
The following words were used in comments with Horrible:
$ (5)   chipped (2)   dinner (2)   disappoint (2)   drink (2)   exceptional (2)   expense (6)   food (7)   fun (2)   lunch (3)   night (3)   not (7)   pillow (2)   pool (7)   reviews (3)   room (5)   service (8)   smell (3)   staff (5)   wondering (2)    
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1. Im not one to complain and this is the only review i have ever written but ill be sure to spread the word about grand waliea's price gouging and horrible customer services.
"Not worth the money. Out dated!!!! Horrible experience " Read full review on TripAdvisor   4/8/2012 Vote      
2. Our room, which was attached to a suite, was mismatched in decorations and paint, very tired looking, chipped furniture (bedside table missing a handle), mattresses were horrible.
"What happened to my beloved Grand Wailea?!?!? " Read full review on TripAdvisor   3/1/2012 Vote      
3. Restaurants: the food is horribly overpriced everywhere and is despite a lunch of 2 salads no drinks coming to about $40 and two dinners with one drink hitting the $150 mark easily, the service is awful and every meal I had there including the pricey dinner at Homuhomu was at about the caliber of lunch takeout I can get around my office at home for $8-15, although I would say salads at sandwich shops near my office are much better as is the service.
"2 Star Hotel, 5 Star Price " Read full review on TripAdvisor   2/22/2012 Vote      
4. The food was horrible.
"The worst " Read full review on TripAdvisor   12/26/2011 Vote      
5. I don't know if i would be so enthusiastic about it during high season but we were there when it was not horribly crowded and there was always a chair to be had and we had fun on the slides.
"Grand Vacation! " Read full review on TripAdvisor   11/3/2011 Vote      
6. I never write reports online but Grand Wailea was so horrible I had to do it to warn and help someone planning an expensive and fun planned trip.
"Worst Experience " Read full review on TripAdvisor   11/2/2011 Vote      
7. The food isn't horrible, but isn't great either.
"AMAZING resort in beautiful Maui " Read full review on TripAdvisor   6/8/2011 Vote      
8. not horribly convienent.
"Grand Time at the Grand Wailea " Read full review on TripAdvisor   5/9/2011 Vote      
9. When we did eat by the pool the food was horrible.
"A Complete Disorganized Mess ! " Read full review on TripAdvisor   4/2/2011 Vote      
10. Service was horrible, even management agreed to let us out of reservations that were supposed to be non-refundable thankfully.
"horrible, was shocked at how different it was compared to reviews " Read full review on TripAdvisor   1/23/2011 Vote      
   
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