Westin Kaanapali Ocean Resort Villas, Lahaina, Terrible

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Rank

2nd

Out of 91

Westin Kaanapali Ocean Resort Villas	Average Price: $404 Check Rates

Hotel Class:

6 Kai Ala Drive

Lahaina, 96761 View map

4-Star Hotel Rank: 1 of 12
Average review rating: 4.25

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (97) , MyTravelGuide (4) , TripAdvisor (1211) , YahooTravel (27)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Terrible

Appears in 33 comments.

The following words were used in comments with Terrible:
barely (2) bathroom (2) clean (2) customer (2) desk (5) families (2) food (4) helpful (2) location (3) loud (2) management (2) noise (2) not (14) overpriced (2) phone (3) pool (2) room (9) service (7) staff (2) well (2)

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1. The room was nice, and the bathroom was very large, but the bathroom lighting was terrible.

"Expensive and isolated - not for the average family " Read full review on TripAdvisor 3/27/2012 Vote

2. After consistently being assigned terrible 'Oceanfront' villas we learned the 'secret'.

"Timeshare Purchase Was a Ripoff " Read full review on TripAdvisor 2/17/2012 Vote

3. The customer service at this hotel is terrible.

"terrible service " Read full review on TripAdvisor 2/1/2012 Vote

4. Wifi was terrible - it was barely usable.

"Good choice for families " Read full review on TripAdvisor 1/8/2012 Vote

5. More than half of Phase 1 rooms have terrible views.

"Fire the Designer " Read full review on TripAdvisor 11/29/2011 Vote

6. We had 2 guest come for the second week of our stay, 4 of us in the studio, not terrible but not as comfortable as a 1 bdrm with balcony.

"The Luster is off! " Read full review on TripAdvisor 10/31/2011 Vote

7. I tried to call down, but our telephone had a terrible noise coming from it, that we could barely speak to the front desk, i finally gave up and used my cell phone to speak with the front desk and then a manager after the front desk was less than helpful.

"Warning - Rooms are not what you are expecting " Read full review on TripAdvisor 4/22/2011 Vote

8. The poolside service was terrible.

"Great resort overall " Read full review on TripAdvisor 3/29/2011 Vote

9. terrible old fashioned and small gym .

"Westin Kaanapali Ocean Resort Villas - DON"T STAY THERE and don't book through orbitz without checking on your reqts. " Read full review on TripAdvisor 12/19/2010 Vote

10. The restaurants are overpriced and terrible.

"Beautiful location staff just awful!,,, " Read full review on TripAdvisor 12/11/2010 Vote