Westin Kaanapali Ocean Resort Villas, Lahaina, Shock

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Rank

2nd

Out of 91

Westin Kaanapali Ocean Resort Villas	Average Price: $404 Check Rates

Hotel Class:

6 Kai Ala Drive

Lahaina, 96761 View map

4-Star Hotel Rank: 1 of 12
Average review rating: 4.25

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (97) , MyTravelGuide (4) , TripAdvisor (1211) , YahooTravel (27)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Shock

Appears in 16 comments.

The following words were used in comments with Shock:
reservation (2) room (4)

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1. Our owner friend had a guaranteed ocean view room but when we saw the room we were shocked that it fell into that category.

"Decent stay, nice resort with MAJOR issues " Read full review on TripAdvisor 5/17/2012 Vote

2. Remember it is hawaii, so if you prepare yourself there will be no sticker shock with the price for food, etc.

"Fabulous hotel - Westin quality " Read full review on TripAdvisor 6/12/2011 Vote

3. (I am always shocked at how few people tip the drivers.

"Nicest starwood hotel on island " Read full review on TripAdvisor 5/31/2011 Vote

4. An hour later I went back to the front desk and spoke with someone else and told her how disappointed and dissatisfied we were with the accomodations and that we were shocked at them actually.

"OK Resort but HORRIBLE customer service, overpriced " Read full review on TripAdvisor 5/12/2011 Vote

5. We sat at the bar, ordered a 20 oz Blue Moon and Bud light; had a pleasant chat asked for the bill and were shocked.

"Paradise....all the right things in one place " Read full review on TripAdvisor 5/10/2011 Vote

6. We were shocked at how great our stay was at this hotel.

"Our trip exceeded our high expectations! " Read full review on TripAdvisor 5/4/2011 Vote

7. ) I'm really shocked Westin would attach its name to this 'resort' which is little more than an overcrowded condo with really poor customer service.

"Beware "Ocean View" rooms and management " Read full review on TripAdvisor 1/5/2011 Vote

8. My husband came out from the washroom and was shocked see the guard entering the room without consent.

"Worst Stay ever in Hawaii " Read full review on TripAdvisor 12/25/2010 Vote

9. We were absolutely shocked.

"Wonderful Beach! " Read full review on TripAdvisor 9/6/2010 Vote

10. I was shocked when she replied 'Our Best Rooms Are for Our Owners.

"Don't Trade Into the Westin !!! " Read full review on TripAdvisor 11/7/2009 Vote