Westin Kaanapali Ocean Resort Villas, Lahaina, Problem

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OpinionWell
Rank

2nd

Out of 91

Westin Kaanapali Ocean Resort Villas	Average Price: $404 Check Rates

Hotel Class:

6 Kai Ala Drive

Lahaina, 96761 View map

4-Star Hotel Rank: 1 of 12
Average review rating: 4.25

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (97) , MyTravelGuide (4) , TripAdvisor (1211) , YahooTravel (27)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (19) avoid (24) awful (10) bad (114) barely (17) big deal (13) broken (22) bug (10) chipped (10) complain (46) complaint (48) cramped (8) difficult (20) dirty (33) disappoint (129) downside (22) expensive (123) frustrated (15) hard (70) hardly (15) hassle (20) horrible (15) inconvenient (15) issue (103) lack (38) loud (44) mediocre (13) mistake (18) mold (9) negative (62) noise (87) noisy (27) overpriced (39) poor (28) pricey (50) problem (129) ridiculous (11) rock (113) rough (14) rude (30) shock (13) slow (33) smell (41) terrible (29) tiny (26) uncomfortable (13) unfortunate (29) unpleasant (8) worst (29) wrong (35)

Problem

Appears in 140 comments.

The following words were used in comments with Problem:
chair (15) construction (8) desk (8) few (6) internet (5) kid (6) liked (6) lounge (7) management (7) never (18) night (10) not (33) ocean (5) park (6) pool (15) resort (11) room (19) service (7) small (5) view (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We loved the grills around the property and never had a problem securing one.

"Decent stay, nice resort with MAJOR issues " Read full review on TripAdvisor 5/17/2012 Vote

2. Facilities: Resort was fairly busy but we never had any problems finding loungers by the pools.

"Great Stay " Read full review on TripAdvisor 4/27/2012 Vote

3. We had one problem with our fridge but it was fixed immediately and customer service was outstanding.

"Lots of Memory Making for Families " Read full review on TripAdvisor 4/12/2012 Vote

4. We only had one problem.

"Paradise " Read full review on TripAdvisor 3/27/2012 Vote

5. Americans seem to have no idea exactly what an ocean view means since we have always experienced problems with this in the past and always pay top dollar to alleviate any problems on check in.

"Not What we Paid For H B 65 " Read full review on TripAdvisor 3/12/2012 Vote

6. Front desk tells me there is no record of any problem or complaint in our file.