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Rank
2nd
Out of 91

Westin Kaanapali Ocean Resort Villas

Average Price: $404  
 
Hotel Class:
6 Kai Ala Drive
Lahaina, 96761 View map  
4-Star Hotel Rank: 1 of 12
Average review rating: 4.25
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (97) , MyTravelGuide (4) , TripAdvisor (1211) , YahooTravel (27)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Smell
Appears in 44 comments. 
The following words were used in comments with Smell:
arrival (2)   clean (3)   coffee (4)   eat (2)   floor (3)   housekeeping (3)   liked (6)   maintenance (3)   not (8)   odor (2)   park (2)   patio (2)   resort (3)   return (2)   room (23)   smoke (7)   sound (2)   strange (3)   water (2)   wondering (3)    
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1. Then she goes and gets a map and shows me that my room is not near where I say the painters are so therefore whatever I smell is not a result of the painters work on the resort.
"Horrid front desk staff; possible health hazard " Read full review on TripAdvisor   3/10/2012 Vote      
2. We go into the room with both representatives; one says 'chemical smell .
"Horrid front desk staff; possible health hazard " Read full review on TripAdvisor   3/10/2012 Vote      
3. I ask her to go to my room and smell it for herself -- and to talk to the 4 housekeeping staff, 3 maintenance personnel, 2 security personnel, and 1 conceirge representative who had gathered in the room -- all but 1 of whom detected a strange odor but could not agree on what it might be.
"Horrid front desk staff; possible health hazard " Read full review on TripAdvisor   3/10/2012 Vote      
4. I reply that I don't really care what the cause is, that I just want a room that does not have a chemical smell and that does not give me a headache from breathing whatever is in the room.
"Horrid front desk staff; possible health hazard " Read full review on TripAdvisor   3/10/2012 Vote      
5. We awoke with headaches and the smell of turpentine.
"Horrid front desk staff; possible health hazard " Read full review on TripAdvisor   3/10/2012 Vote      
6. Returned to the same smell.
"Horrid front desk staff; possible health hazard " Read full review on TripAdvisor   3/10/2012 Vote      
7. When we returned to our room, we noticed a strange chemical smell - something like turpentine or laquer thinner.
"Horrid front desk staff; possible health hazard " Read full review on TripAdvisor   3/10/2012 Vote      
8. The room seemed to be OK although there was a slight musty smell even though the windows and lanai doors were open.
"Horrid front desk staff; possible health hazard " Read full review on TripAdvisor   3/10/2012 Vote      
9. Front desk explained that, although some persons from housekeeping and maintenance noticed the smell, there was no agreement regarding what it might be.
"Horrid front desk staff; possible health hazard " Read full review on TripAdvisor   3/10/2012 Vote      
10. While the noise was consistent, like white noise, the smell kept me from enjoying the patio every morning for coffee.
"Very nice well spaced property " Read full review on TripAdvisor   1/21/2012 Vote      
   
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