Hilton Phoenix, Phoenix, Wrong

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Rank

4th

Out of 366

Hilton Phoenix	Average Price: $145 Check Rates

Hotel Class:

7677 North 16th Street

Phoenix, 85020 View map

4-Star Hotel Rank: 2 of 11
Average review rating: 3.82

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (86) , MyTravelGuide (361) , Travelocity (13) , TripAdvisor (712) , YahooTravel (70)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Wrong

Appears in 25 comments.

The following words were used in comments with Wrong:
arrival (2) breakfast (3) car (2) desk (3) driving (2) expectation (3) floor (2) hotel (5) never (2) not (5) order (3) reservation (3) room (12) traffic (2) walking (2)

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1. With accommodations like this, you really can't go wrong.

"Comfortable stay at the Pointe Hilton " Read full review on TripAdvisor 3/27/2012 Vote

2. There isn't necessarily anything wrong with this, but if you're expecting to walk in the lobby, hop on an elevator, and walk 50' to your room, you may be slightly disappointed.

"Comfortable stay at the Pointe Hilton " Read full review on TripAdvisor 3/27/2012 Vote

3. My husband checked us in and after two attempts to get into our room on the 3rd floor he was given the wrong room number.

"Comfortable for Family with Kids " Read full review on TripAdvisor 9/6/2011 Vote

4. When asked for one, they marked the wrong building and location of the room.

"Remodeling - but still some issues for a resort " Read full review on TripAdvisor 8/12/2011 Vote

5. Still, if your travels take you to Phoenix you can't go wrong staying at Squaw Peak.

"Casitas are great " Read full review on TripAdvisor 7/28/2011 Vote

6. We stayed here for a holiday weekend which in fairness is the wrong time for an accurate rating for the hotel.

"Fun, " Read full review on TripAdvisor 7/25/2011 Vote

7. Was booked into hotel for the wrong room.

"Not so great service.. will reconsider " Read full review on TripAdvisor 5/31/2011 Vote

8. Again, I don't want my review to be too negative because there is nothing wrong with the hotel per se.

"Old and average - not "resort" quality pools " Read full review on TripAdvisor 4/17/2011 Vote

9. I derected the mainteance people and maids my self as to what was wrong.

"Terrible Roach Motel " Read full review on TripAdvisor 7/8/2010 Vote

10. After trying to get into our room for five minutes (no keys worked) I went down to the front desk to ask for help, which wasn't close by, and was informed that we were told the wrong room number.

"Great for Kids But Not Perfect... " Read full review on TripAdvisor 4/12/2010 Vote