Hilton Phoenix, Phoenix, Lack

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Rank

4th

Out of 366

Hilton Phoenix	Average Price: $145 Check Rates

Hotel Class:

7677 North 16th Street

Phoenix, 85020 View map

4-Star Hotel Rank: 2 of 11
Average review rating: 3.82

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (86) , MyTravelGuide (361) , Travelocity (13) , TripAdvisor (712) , YahooTravel (70)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (12) avoid (7) awful (7) bad (58) big deal (7) broken (17) chipped (7) complain (20) complaint (30) cramped (7) dated (22) difficult (17) dirty (36) disappoint (67) downside (6) expensive (32) filthy (6) frustrated (8) gross (7) hard (30) horrible (23) inconvenient (13) issue (57) lack (15) lazy (17) loud (20) mediocre (9) mess (7) mistake (8) negative (23) noise (36) noisy (24) outdated (16) overpriced (21) poor (22) pricey (31) problem (60) ridiculous (10) rude (16) shame (7) slow (34) smell (20) stained (5) terrible (26) tiny (11) uncomfortable (6) unfortunate (13) worn (13) worst (23) wrong (20)

Lack	Appears in 38 comments.

The following words were used in comments with Lack:
clean (2) cleanliness (2) condescending (2) hotel (8) lacking (38) management (3) meal (2) most (2) need (2) not (2) offers (2) pool (2) resort (2) room (6) safe (2) service (10) spa (2) style (2) terrible (2) waiter (2)

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1. Lazy river was shut half a day due to lack of staff.

"Really good but small failures " Read full review on TripAdvisor 5/4/2012 Vote

2. Overall the service was lacking at the resort and there was little effort made to make you feel special.

"Too many other better options " Read full review on TripAdvisor 4/16/2012 Vote

3. Drinks were expensive and other than a fireplace lacked ambiance or music.

"Family focused resort with uninspired service but nice grounds " Read full review on TripAdvisor 4/3/2012 Vote

4. For such a large facility, food service is woefully lacking.

"Weekend visit " Read full review on TripAdvisor 4/1/2012 Vote

5. The biggest problem is definitely with the restaurants onsite, or lack thereof.

"Weekend visit " Read full review on TripAdvisor 4/1/2012 Vote

6. Spa was also kind of small and lacking in amenities.

"Kind of disappointing " Read full review on TripAdvisor 1/19/2012 Vote

7. The only draw back was the lack of microwave in the room.

"Perfect for bowl game with kids " Read full review on TripAdvisor 1/9/2012 Vote

8. Hotel has lot of great facilities however it seems updated and lacking basic maintainance such as good cleaning.

"Just one night " Read full review on TripAdvisor 1/5/2012 Vote

9. The nail tech herself was a delight, but the place was just lacking in personality.

"Nice, but lacking personality " Read full review on TripAdvisor 11/7/2011 Vote

10. I would consider myself somewhat of an expert regarding the local resort spas, and this one just lacked all the niceties of the others.

"Worst Spa Experience of my life!!!!! " Read full review on TripAdvisor 10/15/2011 Vote