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OpinionWell
Rank
4th
Out of 366

Hilton Phoenix

Average Price: $145  
 
Hotel Class:
7677 North 16th Street
Phoenix, 85020 View map  
4-Star Hotel Rank: 2 of 11
Average review rating: 3.82
OpinionWell Value Index: 7
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (86) , MyTravelGuide (361) , Travelocity (13) , TripAdvisor (712) , YahooTravel (70)
SAFE TO BOOK ? (1/5 issues found)
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Expensive
Appears in 66 comments. 
The following words were used in comments with Expensive:
$ (11)   bar (7)   big (4)   breakfast (6)   drink (7)   expense (66)   families (4)   food (17)   good (7)   hotel (8)   liked (4)   meal (4)   much (5)   not (10)   pool (8)   price (6)   resort (10)   service (5)   snacks (4)   unhappy (4)    
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1. One morning i had a spa appointment and grabbed food to go at the 'starbucks' cafe and although my muffins were delicious it was ridiculously expensive $30 for 2 muffins, 2 breakfast sandwiches and 2 bottles of juice.
"More than I could ask for! " Read full review on TripAdvisor   4/20/2012 Vote      
2. Drinks were expensive and other than a fireplace lacked ambiance or music.
"Family focused resort with uninspired service but nice grounds " Read full review on TripAdvisor   4/3/2012 Vote      
3. We were at Atlantis in Bahamas last year, and I think Squaw Peak is more scenic, less crowded, have as much swimming pool variety for kids, and is less expensive.
"Just back from 8 days at Pointe Hilton Squaw Peak " Read full review on TripAdvisor   3/14/2012 Vote      
4. It is not expensive and pay for itself if you plan to use the extras.
"Great place but decor ok " Read full review on TripAdvisor   3/13/2012 Vote      
5. The food is somewhat expensive but nothing out of the ordinary for a hotel.
"Great service, great hotel " Read full review on TripAdvisor   11/10/2011 Vote      
6. the only open resturant is Rico, the food is not bad but a bit on the expensive side.
"nice, spacious clean and yet boring... " Read full review on TripAdvisor   11/10/2011 Vote      
7. I have expensive extensions in my hair and asked her not to massage my scalp.
"Worst Spa Experience of my life!!!!! " Read full review on TripAdvisor   10/15/2011 Vote      
8. Most of all, I didn't want to be sequestered in an expensive Scottsdale resort complex, surrounded by overpriced shops and restaurants.
"Great Location, Roomy Casitas " Read full review on TripAdvisor   9/26/2011 Vote      
9. Prices for food and beverage at the pool were quite expensive, but we knew that going in and brought some bottled water, snacks etc.
"Staycation " Read full review on TripAdvisor   9/12/2011 Vote      
10. I wasn't looking to get anything for free or discounted, just was unhappy with the way the handled the situation-and this director made me even madder-had the balls to say thank you for staying with us, hope we made everything enjoyable for you after basically calling my wife and i liars-Not very good customer service-the pool was fun, but expensive as most hotels are-I would expect more out of a hilton owned company, but appaerantly once they have your money they have no more concerns of any problems-I have been there many times and it seems like each time it has gone downhill-will definatley never stay there again or even recommend it to anyone-if you decide to stay there-i highly suggest you make any complaints you have instantly before you get the run around like i did.
"I think we were in hell " Read full review on TripAdvisor   6/13/2011 Vote      
   
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