Hilton Phoenix, Phoenix, Bad

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Rank

4th

Out of 366

Hilton Phoenix	Average Price: $145 Check Rates

Hotel Class:

7677 North 16th Street

Phoenix, 85020 View map

4-Star Hotel Rank: 2 of 11
Average review rating: 3.82

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (86) , MyTravelGuide (361) , Travelocity (13) , TripAdvisor (712) , YahooTravel (70)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (12) avoid (7) awful (7) bad (58) big deal (7) broken (17) chipped (7) complain (20) complaint (30) cramped (7) dated (22) difficult (17) dirty (36) disappoint (67) downside (6) expensive (32) filthy (6) frustrated (8) gross (7) hard (30) horrible (23) inconvenient (13) issue (57) lack (15) lazy (17) loud (20) mediocre (9) mess (7) mistake (8) negative (23) noise (36) noisy (24) outdated (16) overpriced (21) poor (22) pricey (31) problem (60) ridiculous (10) rude (16) shame (7) slow (34) smell (20) stained (5) terrible (26) tiny (11) uncomfortable (6) unfortunate (13) worn (13) worst (23) wrong (20)

Bad	Appears in 87 comments.

The following words were used in comments with Bad:
awful (3) breakfast (7) experience (4) food (10) good (11) great (4) hotel (8) meal (8) most (5) nice (5) not (20) pool (5) pretty (4) resort (5) room (16) service (11) smell (8) smoke (4) staff (5) wall (7)

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1. Food was pretty bad at the Hole in the Wall.

"Nice property...many service failures " Read full review on TripAdvisor 5/8/2012 Vote

2. So there was good and bad.

"Nice property...many service failures " Read full review on TripAdvisor 5/8/2012 Vote

3. As a frequent Hilton guest, I was extremly disappointed with this stay, and hope this was just a bad, one-off experience.

"Nickel and Dime Resort " Read full review on TripAdvisor 4/16/2012 Vote

4. The food at the hotel is aweful and if that isn't bad enough we all got food poisening and I won't get into the details because it was as bad as you can imagine.

"Don't Stay Here " Read full review on TripAdvisor 4/15/2012 Vote

5. Overall it's an OK place and not a bad choice for families, as long as you know what to expect.

"Fun for kids, just OK otherwise " Read full review on TripAdvisor 4/8/2012 Vote

6. It's too bad such a large, beautiful facility cut corners on food service.

"Weekend visit " Read full review on TripAdvisor 4/1/2012 Vote

7. I felt bad.

"Nice Little Family Vacation at Pointe Hilton Squaw Peak " Read full review on TripAdvisor 3/27/2012 Vote

8. It wouldn't have been bad execpt there were not a ton of child-friendly options.

"Disappointment " Read full review on TripAdvisor 1/6/2012 Vote

9. Great rooms, quiet, lots of parking, great staff, awesome pool area (closed a little too early), nothing bad to say.

"Wonderful " Read full review on TripAdvisor 12/14/2011 Vote

10. Here is the good and bad: Good: The hotel is very clean and well kept;The staff is very friendly and helpful;The workout facility (spa) is very nice with lots of weights and cardio equipment.

"Nice hotel, photos a bit misleading " Read full review on TripAdvisor 11/30/2011 Vote