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OpinionWell
Rank
4th
Out of 366

Hilton Phoenix

Average Price: $145  
 
Hotel Class:
7677 North 16th Street
Phoenix, 85020 View map  
4-Star Hotel Rank: 2 of 11
Average review rating: 3.82
OpinionWell Value Index: 7
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (86) , MyTravelGuide (361) , Travelocity (13) , TripAdvisor (712) , YahooTravel (70)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Mess
Appears in 8 comments. 
The following words were used in comments with Mess:
area (2)   clean (2)   helpful (2)   hotel (2)   pool (2)   staff (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Clean, didn't see any garbage or mess anywhere on the grounds.
"Wonderful " Read full review on TripAdvisor   12/14/2011 Vote      
2. "Ranch Crew", as the staff is called, is quick to get you something in hopes of a tip, but it seems nobody wants to clean-up after the messes.
"Not Quite A Resort Experience ... Somewhat Disappointing! " Read full review on TripAdvisor   5/31/2009 Vote      
3. The River Ranch, however, is a mess.
"Not Quite A Resort Experience ... Somewhat Disappointing! " Read full review on TripAdvisor   5/31/2009 Vote      
4. The men's locker room was a mess, though, with old wet towels all over the floor and trash overflowing in the waste paper cans.
"Not Quite A Resort Experience ... Somewhat Disappointing! " Read full review on TripAdvisor   5/31/2009 Vote      
5. It took 5 DAYS to get the messed cleared up and sorted out (funny how they had called my CC company and had those authorizations removed - but declined that that could happened), The hotel tried to tell us that our card was rejected at check in.
"Worst Customer Service EVER!!! " Read full review on TripAdvisor   9/9/2008 Vote      
6. The location in AZ was poor, the pool was a mess, and the employees were more concerned about talking among themselves rather than picking up anything or helping guests.
"If you like cockroaches then this is the place for you " Read full review on YahooTravel   4/17/2008 Vote      
7. Went to pool area after check in and the entire water park area was a mess of dirt on chairs and patio.
"No thanks. Finish your remodeling ! " Read full review on TripAdvisor   7/26/2007 Vote      
8. The front desk staff was friendly and helpful but I never got passed the fact that the hotel itself is nowhere near a peak---it`s on a busy road across the street from a bank--and that the grounds, elevators, hallways were a mess.
"A disappointment " Read full review on TripAdvisor   3/2/2004 Vote      
   
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