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OpinionWell
Rank
4th
Out of 366

Hilton Phoenix

Average Price: $145  
 
Hotel Class:
7677 North 16th Street
Phoenix, 85020 View map  
4-Star Hotel Rank: 2 of 11
Average review rating: 3.82
OpinionWell Value Index: 7
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (86) , MyTravelGuide (361) , Travelocity (13) , TripAdvisor (712) , YahooTravel (70)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Terrible
Appears in 42 comments. 
The following words were used in comments with Terrible:
ambience (2)   bed (3)   buffet (2)   dining (2)   eat (2)   experience (2)   food (6)   hot (3)   low (3)   not (11)   plenty (2)   pool (2)   queen (3)   rating (2)   reviews (2)   room (11)   service (14)   small (3)   wall (2)   weekends (2)    
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1. I asked for down pillows in my reservation & thats what we received++ Internet in room service is terrible.
"Comfortable Clean Exciting Property " Read full review on TripAdvisor   4/27/2012 Vote      
2. the wifi is terrible.
"More than I could ask for! " Read full review on TripAdvisor   4/20/2012 Vote      
3. Sit down restuarants were terrible.
"Fun for kids, just OK otherwise " Read full review on TripAdvisor   4/8/2012 Vote      
4. The rooms can use some new furniture but it is not terrible.
"Family Friendly " Read full review on TripAdvisor   4/5/2012 Vote      
5. Me and my husband had the steak (yes, served on a buffet) which was terrible.
"Disappointment " Read full review on TripAdvisor   1/6/2012 Vote      
6. The rooms are nicely appointed, but things such as water pressure (which is terrible in the shower) are overlooked.
"Nice southwest styled property but lacking in some areas " Read full review on TripAdvisor   12/7/2011 Vote      
7. Additionally - the service at check in terrible.
"Remodeling - but still some issues for a resort " Read full review on TripAdvisor   8/12/2011 Vote      
8. The restaurants and poolside service was terrible.
"Loved The Lazy River But Not The Hotel. " Read full review on TripAdvisor   4/25/2011 Vote      
9. i think we were there during their low season even though it was our summer holiday - because its so hot there were not the same crowds - only small complaint would be the indifference of some of the staff attached to the lazy river and managing the pool service - though it wasnt terrible they appeared to not want to be there.
"GREAT LOCATION - RELAXING BUT FUN... JUST DON'T GO DURING PEAK TIMES " Read full review on TripAdvisor   4/21/2011 Vote      
10. Room was small, beds were doubles not queens, sewage/drainage was terrible (slow & stinky), fans made tons of loud noise, and A/C unit only downstairs not upstairs.
"Overpriced Nightmare " Read full review on TripAdvisor   3/15/2011 Vote      
   
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