Hilton Phoenix, Phoenix, Disappoint

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Rank

4th

Out of 366

Hilton Phoenix	Average Price: $145 Check Rates

Hotel Class:

7677 North 16th Street

Phoenix, 85020 View map

4-Star Hotel Rank: 2 of 11
Average review rating: 3.82

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (86) , MyTravelGuide (361) , Travelocity (13) , TripAdvisor (712) , YahooTravel (70)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (12) avoid (7) awful (7) bad (58) big deal (7) broken (17) chipped (7) complain (20) complaint (30) cramped (7) dated (22) difficult (17) dirty (36) disappoint (67) downside (6) expensive (32) filthy (6) frustrated (8) gross (7) hard (30) horrible (23) inconvenient (13) issue (57) lack (15) lazy (17) loud (20) mediocre (9) mess (7) mistake (8) negative (23) noise (36) noisy (24) outdated (16) overpriced (21) poor (22) pricey (31) problem (60) ridiculous (10) rude (16) shame (7) slow (34) smell (20) stained (5) terrible (26) tiny (11) uncomfortable (6) unfortunate (13) worn (13) worst (23) wrong (20)

Disappoint

Appears in 93 comments.

The following words were used in comments with Disappoint:
area (6) biggest (4) enjoy (3) great (4) hotel (8) liked (3) much (6) never (3) night (6) not (17) park (4) pool (13) resort (14) reviews (3) room (9) service (7) suite (4) useful (5) walking (3) water (3)

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1. While the western-themed restaurant near the main pool was sort of fun and had great service, the other restaurant 'Rico's' was a huge disappointment.

"Big rooms, lousy food choices " Read full review on TripAdvisor 5/8/2012 Vote

2. Once again the service was disappointing.

"Nice property...many service failures " Read full review on TripAdvisor 5/8/2012 Vote

3. But what is more disappointing is that when I called the hotel and left a message last week about this the manager never bothered to get back to me.

"Nice property...many service failures " Read full review on TripAdvisor 5/8/2012 Vote

4. This one certainly did not disappoint.

"The Water Park is Phenomenal " Read full review on TripAdvisor 4/25/2012 Vote

5. As a frequent Hilton guest, I was extremly disappointed with this stay, and hope this was just a bad, one-off experience.

"Nickel and Dime Resort " Read full review on TripAdvisor 4/16/2012 Vote

6. The second day was met with more disappointment.

"Nickel and Dime Resort " Read full review on TripAdvisor 4/16/2012 Vote

7. One disappointment was the 'nature walk' which actually took place in the parking lot.

"Just Ok " Read full review on TripAdvisor 4/16/2012 Vote

8. this one left us disappointed.

"Okay...but not great. " Read full review on TripAdvisor 4/14/2012 Vote

9. Generally disappointing.

"Left a day early... It was that bad " Read full review on TripAdvisor 4/11/2012 Vote

10. The restaurant Rico was a bit of a disappointment service was very slow .

"Family Fun ! " Read full review on TripAdvisor 4/9/2012 Vote