Hilton Phoenix, Phoenix, Issue

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Rank

4th

Out of 366

Hilton Phoenix	Average Price: $145 Check Rates

Hotel Class:

7677 North 16th Street

Phoenix, 85020 View map

4-Star Hotel Rank: 2 of 11
Average review rating: 3.82

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (86) , MyTravelGuide (361) , Travelocity (13) , TripAdvisor (712) , YahooTravel (70)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 72 comments.

The following words were used in comments with Issue:
cares (4) desk (5) food (3) good (4) guest (4) high (3) hotel (14) kid (3) liked (4) maintenance (7) not (14) phone (3) pool (6) resort (4) room (8) service (10) staff (9) trip (3) useful (6) walking (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Biggest issue is that the parking lot is central and you are always walking through it to get around the resort.

"OK - fun for kids but not typical Hilton Standards " Read full review on TripAdvisor 4/11/2012 Vote

2. A second pool-related issue is that the waterpark closes at 8 PM, but the smaller courtyard pool is open until 11 PM.

"Fun for kids, just OK otherwise " Read full review on TripAdvisor 4/8/2012 Vote

3. Not an issue if you have a 3G type phone.

"Good for short stay with kids " Read full review on TripAdvisor 4/7/2012 Vote

4. So depending on which building you are in, that could be an issue especially with small kids in tow.

"Good for short stay with kids " Read full review on TripAdvisor 4/7/2012 Vote

5. Everything was clean, there were no issues with feeling the couches were 'Gross' or anything like that.

"Older, beautiful property, awesome location. " Read full review on TripAdvisor 3/28/2012 Vote

6. However, this wasn't an issue for me.

"Comfortable stay at the Pointe Hilton " Read full review on TripAdvisor 3/27/2012 Vote

7. My husband's Verizon phone had a good signal and he didn't have any issues with the 3G wireless card from Verizon that he has for his laptop.

"Nice Resort " Read full review on TripAdvisor 3/14/2012 Vote

8. I had no issues with customer service while staying there.

"Great place for families " Read full review on TripAdvisor 2/3/2012 Vote

9. The only issue i had was i made enquires to visit Phoenix Zoo and was told i could organise a car through the Hotel which i did.

"Will come back " Read full review on TripAdvisor 11/5/2011 Vote

10. No issues at all with the front staff smooth checkin and throughtout the Hotel found all staff really friendly.

"Will come back " Read full review on TripAdvisor 11/5/2011 Vote