Hilton Phoenix, Phoenix, Complain

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Rank

4th

Out of 366

Hilton Phoenix	Average Price: $145 Check Rates

Hotel Class:

7677 North 16th Street

Phoenix, 85020 View map

4-Star Hotel Rank: 2 of 11
Average review rating: 3.82

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (86) , MyTravelGuide (361) , Travelocity (13) , TripAdvisor (712) , YahooTravel (70)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 37 comments.

The following words were used in comments with Complain:
bed (3) generous (2) guest (4) hot (2) hotel (3) liked (5) management (8) most (3) night (4) not (11) offers (2) outstanding (2) pool (2) price (2) reasonable (2) resort (3) room (4) service (2) view (2) well (2)

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1. I can't really complain about the optional $2.

"The Water Park is Phenomenal " Read full review on TripAdvisor 4/25/2012 Vote

2. People have complained that the place is dated, but really it isn't.

"Loved it!! " Read full review on TripAdvisor 2/12/2012 Vote

3. I was too jet lagged to complain.

"Awful casitas AVOID " Read full review on TripAdvisor 12/12/2011 Vote

4. I had managed to not complain up to this point, but the fact that I had to suffer through the hour and pay for it at all was the most I could do, adding a totally undeserved 'mandatory' tip was just more than I could manage.

"Worst Spa Experience of my life!!!!! " Read full review on TripAdvisor 10/15/2011 Vote

5. I wouldn't have bothered to complain about this in an online forum if it were not for the HORRIBLE massage I received.

"Worst Spa Experience of my life!!!!! " Read full review on TripAdvisor 10/15/2011 Vote

6. had a nice meal in the cowboy ranch, but was a bit pricey, the food was good and plenty of it so can't complain i suppose.

"very large hotel, average rooms " Read full review on TripAdvisor 8/15/2011 Vote

7. Since it was after 9 we didn't complain.

"Lazy time on the Lazy river. " Read full review on TripAdvisor 7/7/2011 Vote

8. If i were to complain about anything it.

"Happy again, 4th stay here! " Read full review on TripAdvisor 4/24/2011 Vote

9. We complained so they offered us150$ coupons for dining.

"Poor service " Read full review on TripAdvisor 9/15/2010 Vote

10. But since it was effective in keeping the room at 73 when it was 105 outside it's a little hard to complain about this.

"Summer rates and service make this a good Phoenix hotel " Read full review on TripAdvisor 8/2/2010 Vote