Hilton Phoenix, Phoenix, Shame

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Rank

4th

Out of 366

Hilton Phoenix	Average Price: $145 Check Rates

Hotel Class:

7677 North 16th Street

Phoenix, 85020 View map

4-Star Hotel Rank: 2 of 11
Average review rating: 3.82

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (86) , MyTravelGuide (361) , Travelocity (13) , TripAdvisor (712) , YahooTravel (70)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Shame

Appears in 8 comments.

The following words were used in comments with Shame:
staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. shame it smelt stale on arrival and we had to phone houseeeping to get the microwave cleaned of old food.

"Really good but small failures " Read full review on TripAdvisor 5/4/2012 Vote

2. shame on the staff.

"Really good but small failures " Read full review on TripAdvisor 5/4/2012 Vote

3. It wasnt ready for check in until almost 4 pm which was a shame.

"Family focused resort with uninspired service but nice grounds " Read full review on TripAdvisor 4/3/2012 Vote

4. What a shame.

"Disappointing " Read full review on TripAdvisor 2/14/2012 Vote

5. What a shame.

"Just not There " Read full review on TripAdvisor 8/9/2011 Vote

6. It did not appeal to us, a shame of the extra money.

"Expected much more - only reason to stay is the pool area " Read full review on TripAdvisor 7/21/2010 Vote

7. Overall nice hotel, shame about the kids.

"Nice, quiet hotel - best for relaxing. Avoid weekends - way too many kids! " Read full review on TripAdvisor 9/8/2009 Vote

8. shame that the staff at the Lantana restaurant let you down badly.

"Lantana let down!!! " Read full review on TripAdvisor 7/15/2004 Vote