Hilton Phoenix, Phoenix, Slow

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Rank

4th

Out of 366

Hilton Phoenix	Average Price: $145 Check Rates

Hotel Class:

7677 North 16th Street

Phoenix, 85020 View map

4-Star Hotel Rank: 2 of 11
Average review rating: 3.82

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (86) , MyTravelGuide (361) , Travelocity (13) , TripAdvisor (712) , YahooTravel (70)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Slow	Appears in 57 comments.

The following words were used in comments with Slow:
$ (4) area (5) elevator (3) food (11) good (9) great (3) internet (7) kid (3) lazy (11) liked (5) need (3) not (8) park (3) pool (8) room (8) service (33) small (3) staff (5) super (3) useful (4)

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1. It had one 'slow' slide and a lazy river, it was dirty and there was very poor service in the eating area (we had to wait forever to get a couple of drinks).

"Too many other better options " Read full review on TripAdvisor 4/16/2012 Vote

2. As a HHonors member I had free internet, but the connection was painfully slow.

"Just Ok " Read full review on TripAdvisor 4/16/2012 Vote

3. The restaurant Rico was a bit of a disappointment service was very slow .

"Family Fun ! " Read full review on TripAdvisor 4/9/2012 Vote

4. I think Hilton made the decision to incrementally upgrade the property by redoing all the bathrooms (the most important) then the bedding areas and then slowly doing touch-ups on the lesser details in the rooms like the older couches or tables.

"Older, beautiful property, awesome location. " Read full review on TripAdvisor 3/28/2012 Vote

5. service a bit slow.

"Nice Resort " Read full review on TripAdvisor 3/14/2012 Vote

6. The only downside, one of the restaurants was closed, likely to slow season, since the hotel didn't seem to be full.

"Great for a family of 4! " Read full review on TripAdvisor 2/29/2012 Vote

7. Everyone seemed a little ovewhemed and information was slow in coming.

"Kind of disappointing " Read full review on TripAdvisor 1/19/2012 Vote

8. We also felt that the drink service at the lazy river was quite slow.

"Lovely Stay " Read full review on TripAdvisor 10/13/2011 Vote

9. (about 1/2 mile)*slow elevators: luckily, it's only a three-story complex.

"Not Just for Fun- This is a Great Hotel for Meetings, too! " Read full review on TripAdvisor 9/26/2011 Vote

10. The water park was busy as it was a long weekend, so finding chairs was a bit difficult but we loved the water slide and various pools - families with older kids might not find it as exciting though, as there is only one slide and the lazy river is very slow.

"Great place for families! " Read full review on TripAdvisor 9/18/2011 Vote