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91st
Out of 415

Congress Hotel Chicago

Average Price: $173  
 
Hotel Class:
520 South Michigan Avenue
Chicago, 60605 View map  
2-Star Hotel Rank: 13 of 49
Average review rating: 2.59
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (72) , MyTravelGuide (87) , Travelocity (42) , TripAdvisor (595) , YahooTravel (98)
SAFE TO BOOK ? (3/5 issues found)
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Room Traveler Insight - Room Odors
Appears in 1076 comments. 
57% wrote positive comments about room
The following words were used in comments with Room:
clean (148)   comfortable (43)   floor (56)   good (44)   great (53)   hotel (184)   lake (69)   large (38)   liked (59)   location (38)   nice (45)   night (47)   smell (53)   view (116)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. I had to request a room change because the room smelled of mold and mildew and it appeared someone had dropped an iron onto the floor and left it for too long because there was still an imprint of the iron on the carpet.
"Disgusting let down " Read full review on TripAdvisor   5/8/2012 Vote      
2. Our second room smelled better, but there were chips on the bathroom door.
"Disgusting let down " Read full review on TripAdvisor   5/8/2012 Vote      
3. The hotel is dated and rooms did have a bit of a funky smell, but not something I care about as long as it's clean and comfortable.
"Good location-poor customer service " Read full review on TripAdvisor   3/26/2012 Vote      
4. When we found our room, we walked in to a smell that can only be described as dirty.
"Poor old hotel " Read full review on TripAdvisor   3/18/2012 Vote      
5. The halls and room stunk of cheap-smelling disinfectant.
"Disappointing stay " Read full review on TripAdvisor   10/16/2011 Vote      
6. The hotel is older and has the smells that might come with an older hotel, but our room was clean, the beds were comfortable and we had a nice flat screen TV.
"Best hotel for Chicago Marathon " Read full review on TripAdvisor   10/11/2011 Vote      
7. Water slow to come out of pipes, rooms smell like Smoking Rooms from the 1960's.
"Building is old, musty rooms " Read full review on TripAdvisor   9/24/2011 Vote      
8. The rooms have a smell of moisture in the air and are very old looking.
""Old" Congress Plaza Hotel- Grant Park " Read full review on TripAdvisor   9/19/2011 Vote      
9. Paint peeling from the walls & ceiling, and the room just smelled.
"Do Not Stay here " Read full review on TripAdvisor   9/1/2011 Vote      
10. The room was quite tired and smelled of smoke.
"Value and location a plus otherwise not great. Would not stay again. " Read full review on TripAdvisor   8/23/2011 Vote      
11. Our room (and indeed the entire floor) had a strong, nauseating, musty smell that stayed with us even when we returned.
"Some great services but the hotel is worn out. " Read full review on TripAdvisor   8/2/2011 Vote      
12. The room did have a mildewy smell.
"Good price, great location " Read full review on TripAdvisor   7/25/2011 Vote      
13. We booked for the 4th of July, got there July 2 and our room smelled of mildew.
"Worst Place I have ever stayed! " Read full review on TripAdvisor   7/6/2011 Vote      
14. Carpets were well worn in places from traffic and our room had a distinctive cigarette smell.
"You Get What You Pay For! " Read full review on TripAdvisor   6/22/2011 Vote      
15. The next room was tolerable but it had that same horrible smell and dampness with a few mosquitoes to boot.
"Please be advised that the Congress Plaza Hotel is a 1 star property! " Read full review on TripAdvisor   6/17/2011 Vote      
16. Room was spacious and clean, and smelled great.
"great experience, highly recommended " Read full review on TripAdvisor   6/8/2011 Vote      
17. I called the operator and they said it was the same air refreshener they use in each room, so smell would be the same.
"Stay away unless you're desperate! " Read full review on TripAdvisor   12/6/2010 Vote      
18. The rooms smell musty.
"OMG " Read full review on TripAdvisor   9/9/2010 Vote      
19. The rooms smell musty.
"OMG " Read full review on TripAdvisor   9/9/2010 Vote      
20. Finally after about an hour of complaining they came up with an available room ( after they told us they were booked?) It was close to 3am by time we go the new room so we had no choice but to sleep there, in the 2nd room the smell was a little better but the damp, mildrew stench was still present.
"Gross, disgusting, bed bugs, wet damp mold,mildrew rooms " Read full review on TripAdvisor   8/1/2010 Vote      
21. The whole room looked and smelled clean.
"highly recommended " Read full review on TripAdvisor   6/11/2010 Vote      
22. I did not notice any unpleasant smells, in hallways or in our room, and whilst a lick of paint may well be needed, the place certainly doesn't look dowdy.
"highly recommended " Read full review on TripAdvisor   6/11/2010 Vote      
23. Odd smell in hallways but not in room.
"Incredible view, prime location - but needs a restoration " Read full review on TripAdvisor   6/8/2010 Vote      
24. The room did not smell funny as some people mentioned in other reviews.
"Much better than some reviews lead you to believe " Read full review on TripAdvisor   5/25/2010 Vote      
25. The room smelled, the bathroom door wouldn't close completely, the bed frame was broken, the valet took 30 minutes to get my car (and came back with the wrong one after that), and to top it all off was a pair of dirty panties from a previous guest in the room next to the bed.
"Ugh, I should have slept in the park! " Read full review on TripAdvisor   1/30/2010 Vote      
26. Our room smelled of mold and sewage.
"Misled by positive reviews. Avoid this place. " Read full review on YahooTravel   10/14/2009 Vote      
27. The room and hallway had a funny smell to it.
"Needs major remodel!! " Read full review on Expedia   9/25/2009 Vote      
28. The hallway smelled worse than the room and needed repairs to the walls and baseboards.
"Avoid this hotel at all cost, a 1-star hotel at best " Read full review on TripAdvisor   9/13/2009 Vote      
29. They gave us the room next door which had a real funky smell.
"What a crap hole " Read full review on TripAdvisor   8/31/2009 Vote      
30. Granted, it was a smoking room, and my husband smokes, but hell, I'd much rather smell cigarettes than overpowering chemical air freshener fumes.
"This place stinks! " Read full review on TripAdvisor   5/18/2009 Vote      
31. The musty smell was quite a bit stronger in this room and we thought that it would be a good idea to air out the room a bit.
"Compromise Severly for the price you pay. Terrible and DO NOT STAY " Read full review on TripAdvisor   2/23/2009 Vote      
32. Our room smelled like mold removal chemicals or something similar.
"Piece of garbage! " Read full review on YahooTravel   12/1/2008 Vote      
33. The only issue we had was that the room smelled strongly of fresh plaster, almost to the point of giving us headaches.
"Good Location " Read full review on Travelocity   10/1/2008 Vote      
34. Oh yeah, they tried to give me a smoking room even though I reserved a non-smoking room; not that it mattered, since the whole hotel smelled like a dirty retirement home anyway.
"Ewwwww! Do yourself a favor and sleep in the street " Read full review on TripAdvisor   9/22/2008 Vote      
35. Our family who had a seperate room had to have their room changed because of an overwhelming smell of mildew in their room.
"Don`t listen to anyone who says this hotel is "ok" " Read full review on TripAdvisor   9/2/2008 Vote      
36. First thing I noticed is that even though the room was supposed to be non-smoking, it smelled like someone had been smoking there very recently, I decided to let it pass because they were accommodating and had arranged for me to check-in very early in the morning at the day of my arrival, as a result I had to laundry all my clothes, even those I did not use, as it all smelled like I had been clubbing the entire trip.
"You get what you pay for " Read full review on TripAdvisor   8/2/2008 Vote      
37. Upon arrival, in the hallway leading to our room, vomit was sprayed on the wall and the floor, and it smelled really foul like rotten pizza with Parmesan cheese.
"Do Not Attempt " Read full review on YahooTravel   6/23/2008 Vote      
38. The room smelled of smoke, and the room was really warm.
"Never again " Read full review on YahooTravel   4/28/2008 Vote      
39. The building is full of character and historic, but none of this makes up for paper-thin walls, strange room electrics, the smell of cigarette smoke in the hallways around non-smoking rooms, and a parade of on-strike employees picketing outside the front door.
"Pay a little more for better hotel instead of this one " Read full review on YahooTravel   3/20/2008 Vote      
40. On top of this they didn`t have the room I reserved/requested & on top of all this the whole place was terrible, it was old, every thing smelled like curry, it was in terrible shape (the halls, doors, every thing).
"Terrible, Terrible.... DO NOT STAY HERE!!!!! " Read full review on TripAdvisor   10/29/2007 Vote      
41. On top of this they didn't have the room I reserved/requested & on top of all this the whole place was terrible, it was old, every thing smelled like curry, it was in terrible shape (the halls, doors, every thing).
"Terribe. Do not stay here.... " Read full review on YahooTravel   10/29/2007 Vote      
42. The wallpaper was peeling off of the walls, the carpet was dirty and the room smelled musty.
"Congress Plaza Hotel should be renamed Roach Coach Hotel " Read full review on TripAdvisor   10/25/2007 Vote      
43. There`s also a strange smell in the rooms.
"Bed bugs everywhere " Read full review on TripAdvisor   10/6/2007 Vote      
44. The rooms are run down, but clean, and they don`t smell abnormal like the halls (more on that in a moment).
"Shabby Chic " Read full review on TripAdvisor   8/21/2007 Vote      
45. After a couple of days you knew you were getting to your room by the smell of the hall you were on.
"Shabby Chic " Read full review on TripAdvisor   8/21/2007 Vote      
46. Our first room on the North side was spacious, however the towels were visibly stained, there was a large bug flying around and my friend`s comforter smelled like men`s cologne.
"Disgusting!!! " Read full review on TripAdvisor   8/16/2007 Vote      
47. The room smelled of mold and mildew, the bedding looked as if it hadn`t been washed in decades (I used a t-shirt as a pillow case cause I refused to put my head on their disgusting cases), the paint was peeling, the furniture looked like it was thrown together from rummage sales and the carpeting was stained and nasty (I kept flip flops on at all times, I wouldn`t dare let my feet touch that floor).
"Worst hotel experience of my life! " Read full review on TripAdvisor   7/31/2007 Vote      
48. The Hotel was Sub Par, The front desk asked us if we wanted non smoking and booked us in a smoking room anyways so we had to switch once we figured out why the hallways smelled so bad.
"The Congress " Read full review on Travelocity   7/1/2007 Vote      
49. I can understand what some other people wrote about the hotel being old but our room was clean and did not smell at all.
"Nice, comfortable, older hotel " Read full review on YahooTravel   5/21/2007 Vote      
50. The hotel room was old, dirty, and it smelled.
"Worst Hotel Ever! " Read full review on TripAdvisor   5/21/2007 Vote      
51. The room was not only hot, but it smelled and the plumbing doesn`t work properly.
"No AC-save your money! " Read full review on TripAdvisor   5/14/2007 Vote      
52. Check-in was a breeze, the room was spacious, but a little musty (non-smoking, but smelled like that hadn`t always been the case) The building is old and interesting, my room clean, water pressure excellent, very quiet hallway (a Thursday night).
"Adequate, price was right " Read full review on TripAdvisor   5/12/2007 Vote      
   
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