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Rank
91st
Out of 415

Congress Hotel Chicago

Average Price: $173  
 
Hotel Class:
520 South Michigan Avenue
Chicago, 60605 View map  
2-Star Hotel Rank: 13 of 49
Average review rating: 2.59
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (72) , MyTravelGuide (87) , Travelocity (42) , TripAdvisor (595) , YahooTravel (98)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Wireless
Appears in 22 comments. 
71% wrote positive comments about wireless
The following words were used in comments with Wireless:
free (5)   hotel (7)   internet (13)   lobby (3)   low (2)   need (2)   worst (2)    
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1. The WiFi is either free nor of a decent quality.
"Surprisingly ok despite the many bad reviews " Read full review on TripAdvisor   5/14/2012 Vote      
2. Wifi sucks big time.
"Not wowwed " Read full review on TripAdvisor   9/21/2011 Vote      
3. This classic hotel is horribly neglected; staff have been on strike since 2003 - longest labour dispute in US history yet no warnings on hotel website - picket lines every day - disgraceful wages and employee conditions; low functioning air conditioner just recycles stale, humid air resulting in very damp room; air conditioner vent clogged with dirt; entire hotel needs maintenance before this historic gem is lost - neglectful owners; avoid the 'Gazebo' restaurant - grossly over priced and worst breakfast I've ever eaten; noise; low pressure in faucets; no WiFi in rooms; no outside phone lines; uncomfortable beds; dirty carpets; needs a major overhaul with a heritage architect; will never stay at this hell hole again .
"AVOID THIS RAT TRAP ! " Read full review on TripAdvisor   6/28/2011 Vote      
4. Oh, you have free wifi in the room, but have to pay for internet service downstairs.
"I would stay here again....No Problem " Read full review on TripAdvisor   7/7/2010 Vote      
5. But just 1 block away is a coffee with free wifi, so paying is not worth.
"good price " Read full review on TripAdvisor   12/30/2009 Vote      
6. Although the staff was super-nice not having complemantary access to wireless internet or in-room internet was really irritating.
"Kind of Irritated " Read full review on Expedia   12/11/2008 Vote      
7. It`s wired instead of wireless, which in a hotel is better, I think.
"Equal Time " Read full review on TripAdvisor   3/25/2008 Vote      
8. They have an unfriendly internet access policy ($10 plus tax per day for wired access in the room and another $7.50 plus tax for wireless in the lobby).
"Not as bad as some of the reviews make it sound. " Read full review on TripAdvisor   3/20/2012 Vote      
9. No wifi (seriously, in 2012) so only cable internet at $12 per day.
"Yuk. Old hotel, bad beds. " Read full review on TripAdvisor   3/3/2012 Vote      
10. There was no wifi access and internet could only be gained by cable in the room at a charge which is shocking for a modern day hotel.
"Tired and Old Hotel " Read full review on TripAdvisor   9/30/2011 Vote      
   
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