Congress Hotel Chicago, Chicago, Housekeeping

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Rank

91st

Out of 415

Congress Hotel Chicago	Average Price: $173 Check Rates

Hotel Class:

520 South Michigan Avenue

Chicago, 60605 View map

2-Star Hotel Rank: 13 of 49
Average review rating: 2.59

OpinionWell Value Index: 5

Traveler reviews analyzed: YahooTravel (98) , MyTravelGuide (87) , Travelocity (42) , Expedia (72) , TripAdvisor (595) , BedBugRegistry (3)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Housekeeping

Appears in 29 comments.

37% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (6) noise (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Every employee we dealt with from the front desk to housekeeping to the bell staff was friendly and extremely helpful.

"Where do all the nasty reviews come from? " Read full review on TripAdvisor 7/21/2011 Vote

2. Housekeeping cleaned the room the first morning,never again after that.

"Not a good experience on soooo many levels.A nightmare actualy " Read full review on TripAdvisor 8/11/2010 Vote

3. It was a very busy weekend for them but they were all incredibly nice from the bartender, to housekeeping, the gift shop keeper and the doorman.

"Friendly Staff, Great Location... but needs some serious updating! " Read full review on TripAdvisor 10/14/2009 Vote

4. We had prompt housekeeping service and everything seemed clean.

"Not too bad " Read full review on TripAdvisor 8/18/2008 Vote

5. Housekeeping did a wonderful job cleaning my room each day.

"Umm, not next time. " Read full review on TripAdvisor 4/29/2008 Vote

6. I`ve seen sloppy housekeeping in the best of them.

"Equal Time " Read full review on TripAdvisor 3/25/2008 Vote

7. (I had to sneek clean sheets from housekeeping and put fresh ones on).

"Gross or spooky. " Read full review on TripAdvisor 10/1/2007 Vote

8. We called housekeeping to bring towels and show us where the thermostat is.

"Was going to give a zero but that wouldn't be fair. " Read full review on TripAdvisor 4/11/2012 Vote

9. The woman brought BIG towels (still no hand towels or washcloths) and told me to call housekeeping about the thermostat.

"Was going to give a zero but that wouldn't be fair. " Read full review on TripAdvisor 4/11/2012 Vote

10. I had called housekeeping--that's why they sent up the towels.

"Was going to give a zero but that wouldn't be fair. " Read full review on TripAdvisor 4/11/2012 Vote