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Rank
91st
Out of 415

Congress Hotel Chicago

Average Price: $173  
 
Hotel Class:
520 South Michigan Avenue
Chicago, 60605 View map  
2-Star Hotel Rank: 13 of 49
Average review rating: 2.59
OpinionWell Value Index: 5
Traveler reviews analyzed: YahooTravel (98) , MyTravelGuide (87) , Travelocity (42) , Expedia (72) , TripAdvisor (595) , BedBugRegistry (3)
SAFE TO BOOK ? (3/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Charge
Appears in 22 comments. 
The following words were used in comments with Charge:
free (3)   hotel (6)   internet (3)   most (2)   need (2)   night (5)    
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1. With valet, which is more expensive, you get only one in/out free per day, then they charge you $5.
"Worst Parking Situation EVER! " Read full review on YahooTravel   8/11/2008 Vote      
2. Our luggage was kept free of charge in a locked room after check out for us to go on visiting until it was time to get our bus back home.
"positive review among mostly bad ones " Read full review on Travelocity   4/1/2008 Vote      
3. When I arrived at the hotel they told me it was not included, it was an extra charge of $9.95 a day.
"Horrible Hotel, Worst Ever stay at Congress Plaza Hotel in chicago, il " Read full review on TripAdvisor   3/28/2012 Vote      
4. I paid cash for everything upon check in with a card on file for accidental which they charge 39 to make sure its open & active.
"Very poor customer service " Read full review on TripAdvisor   3/27/2012 Vote      
5. A month later a charge shows up on my credit card for four more nights.
"Ripped off! " Read full review on TripAdvisor   11/16/2011 Vote      
6. Room service was average and overpriced, not available late at night, and are subject to 11% tax, added gratuity, and a delivery charge.
"WEBSITE DECEIVING! " Read full review on TripAdvisor   11/6/2011 Vote      
7. If one needed to iron and charge a phone at the same time it required unplugging on of the three table lamps that lit the entire room.
"Great For A Really Low Low Price " Read full review on TripAdvisor   10/4/2011 Vote      
8. On checkout the only charge we had was the internet which is $11.00 for 24 hours which I think it should be FREE but whatever.
"Awesome Hotel!! " Read full review on TripAdvisor   7/30/2011 Vote      
9. The valet informed me that because I had a SUV the charge was $39.00, though I was quoted $28 for self parking and $33.
"Would NOT recommend this hotel to anyone " Read full review on TripAdvisor   7/22/2011 Vote      
10. It is amazing to me the kind of money they charge, and they acted like they were doing us a favor, not like we were customers.
"Very disappointed " Read full review on TripAdvisor   7/5/2011 Vote      
   
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