Congress Hotel Chicago, Chicago, Renovation

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Rank

91st

Out of 415

Congress Hotel Chicago	Average Price: $173 Check Rates

Hotel Class:

520 South Michigan Avenue

Chicago, 60605 View map

2-Star Hotel Rank: 13 of 49
Average review rating: 2.59

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (72) , MyTravelGuide (87) , Travelocity (42) , TripAdvisor (595) , YahooTravel (98)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (18) bar (49) bath (19) bathroom (172) bed (151) breakfast (64) charge (22) check in (82) check out (17) closet (29) concierge (20) cost (31) deal (25) decor (23) dinner (14) downtown (63) food (52) front desk (99) hotel (1196) housekeeping (29) lake (124) lakefront (12) lobby (90) location (318) manager (43) money (55) parking (47) pillow (22) price (146) rate (25) recommend (69) refund (22) restaurant (67) room (1101) room service (30) service (98) sheets (28) shower (80) staff (231) street (53) suite (28) to park (12) towel (39) tub (31) valet (20) value (27) view (187) walk (90) water pressure (23) wireless (22)

Renovation

Appears in 81 comments.

The following words were used in comments with Renovation:
clean (6) floor (8) friendly (4) great (4) hotel (35) liked (3) lobby (6) location (4) need (18) new (5) nice (8) shabby (3) staff (4) useful (4)

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1. that they can't manage simple renovations? They can afford an automated self check in/check out machine but can't replace carpet or repair a bathroom door?? The woman at Expedia and the hotels website led me to believe the hotel was nicer than it actually was.

"Disgusting let down " Read full review on TripAdvisor 5/8/2012 Vote

2. Everything terribly out dated and in major need of renovation.

"Sad but true " Read full review on TripAdvisor 4/23/2012 Vote

3. The hotel is grungy and definitely needs some renovations.

"'Terrible' doesn't even begin to cover it. " Read full review on TripAdvisor 2/19/2012 Vote

4. Hotel gave me the idea that they try to renovate without losing the personality.

"Old World Charming " Read full review on TripAdvisor 1/16/2012 Vote

5. No question this place could use renovation.

"Reasonable value, no frills, extra $49 for early check-in. " Read full review on TripAdvisor 12/3/2011 Vote

6. I'm all for historic Chicago hotels, but most of them are truly renovated to offer modern amenities while maintaining charm.

"Congress Plaza...never again! " Read full review on TripAdvisor 11/7/2011 Vote

7. The receptionist told me that they have all been renovated.

"Congress Plaza...never again! " Read full review on TripAdvisor 11/7/2011 Vote

8. When I booked the room, I requested one of the renovated rooms.

"Congress Plaza...never again! " Read full review on TripAdvisor 11/7/2011 Vote

9. Understand that they are gradually renovating all rooms.

"Atmospheric & Convenient " Read full review on TripAdvisor 10/27/2011 Vote

10. The property in general is in need of a full renovation.

"Forget the Nostalgiaa nd Know Waht to Expect " Read full review on TripAdvisor 10/7/2011 Vote