Congress Hotel Chicago, Chicago, Room Service

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Rank

91st

Out of 415

Congress Hotel Chicago	Average Price: $173 Check Rates

Hotel Class:

520 South Michigan Avenue

Chicago, 60605 View map

2-Star Hotel Rank: 13 of 49
Average review rating: 2.59

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (72) , MyTravelGuide (87) , Travelocity (42) , TripAdvisor (595) , YahooTravel (98)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (18) bar (49) bath (19) bathroom (172) bed (151) breakfast (64) charge (22) check in (82) check out (17) closet (29) concierge (20) cost (31) deal (25) decor (23) dinner (14) downtown (63) food (52) front desk (99) hotel (1196) housekeeping (29) lake (124) lakefront (12) lobby (90) location (318) manager (43) money (55) parking (47) pillow (22) price (146) rate (25) recommend (69) refund (22) restaurant (67) room (1101) room service (30) service (98) sheets (28) shower (80) staff (231) street (53) suite (28) to park (12) towel (39) tub (31) valet (20) value (27) view (187) walk (90) water pressure (23) wireless (22)

Room service

Appears in 30 comments.

72% wrote positive comments about room service

The following words were used in comments with Room service:
excellent (3) fast (3) food (5) friendly (2) good (4) great (4) hotel (9) liked (4) nice (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Breakfeast room service excellent or be up earlyy for great outdoor seating a short walk away.

"great lake view room and staff " Read full review on TripAdvisor 9/6/2011 Vote

2. The beds were very nice & comfortable with great room service.

"We will stay again " Read full review on TripAdvisor 8/2/2011 Vote

3. Excellent room service and food.

"Great Old Hotel " Read full review on TripAdvisor 7/6/2011 Vote

4. I would stay here only if nothing else was available and do not use any of the hotel services other than the nice bartenders and the french toast from room service was good.

"Stay here if everything else is full " Read full review on TripAdvisor 11/23/2010 Vote

5. I would stay here only if nothing else was available and do not use any of the hotel services other than the nice bartenders and the french toast from room service was good.

"Stay here if everything else is full " Read full review on TripAdvisor 11/23/2010 Vote

6. The room service was friendly, but the cost was high for food that was sub-par in quality.

"Ok, but old hotel. " Read full review on TripAdvisor 9/27/2009 Vote

7. the service, room service/cleanliness and location combined with price.

"For what we wanted...perfect " Read full review on Expedia 8/31/2009 Vote

8. ROOM SERVICE WAS VERY GOOD NEEDED A THIN PILLOW GOT TWO.

"Carlos from PONCE P.R. 8/24-30/09 " Read full review on Travelocity 8/1/2009 Vote

9. This is an older hotel, but our room was huge (definitly worth the lake view upgrade), the bar was big, room service was great and overall we had a great stay and will probably be back for Lolla next year.

"Great " Read full review on Travelocity 7/1/2008 Vote

10. The room service was fast.

"Old Hotel / Good Location " Read full review on YahooTravel 5/13/2008 Vote