Congress Hotel Chicago, Chicago, Pillow

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Rank

91st

Out of 415

Congress Hotel Chicago	Average Price: $173 Check Rates

Hotel Class:

520 South Michigan Avenue

Chicago, 60605 View map

2-Star Hotel Rank: 13 of 49
Average review rating: 2.59

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (72) , MyTravelGuide (87) , Travelocity (42) , TripAdvisor (595) , YahooTravel (98)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (18) bar (49) bath (19) bathroom (172) bed (151) breakfast (64) charge (22) check in (82) check out (17) closet (29) concierge (20) cost (31) deal (25) decor (23) dinner (14) downtown (63) food (52) front desk (99) hotel (1196) housekeeping (29) lake (124) lakefront (12) lobby (90) location (318) manager (43) money (55) parking (47) pillow (22) price (146) rate (25) recommend (69) refund (22) restaurant (67) room (1101) room service (30) service (98) sheets (28) shower (80) staff (231) street (53) suite (28) to park (12) towel (39) tub (31) valet (20) value (27) view (187) walk (90) water pressure (23) wireless (22)

Pillow

Appears in 22 comments.

57% wrote positive comments about pillow

The following words were used in comments with Pillow:
comfortable (2) extra (2) floor (2) good (4) hotel (2) liked (4) nasty (2) need (3) night (3) prompt (2) smell (2) touch (2) uncomfortable (3) useful (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The bed linens and pillows were very nice and upscale/soft.

"Much better than some reviews lead you to believe " Read full review on TripAdvisor 5/25/2010 Vote

2. The beds are a little firm but pillow are nice.

"Ok for the price. Great for just sleeping. " Read full review on TripAdvisor 10/22/2009 Vote

3. The ceilings were high, there was an amazing amount of space, and the beds were firm with plush bedding and pillows.

"Excellent hotel! " Read full review on TripAdvisor 8/18/2009 Vote

4. ROOM SERVICE WAS VERY GOOD NEEDED A THIN PILLOW GOT TWO.

"Carlos from PONCE P.R. 8/24-30/09 " Read full review on Travelocity 8/1/2009 Vote

5. Its towels, pillow case, bed sheets.

"So much potential yet... " Read full review on TripAdvisor 3/16/2012 Vote

6. wanted a fridge, needed more pillows.

"Had the best time... " Read full review on TripAdvisor 10/25/2011 Vote

7. Our room had a king bed, four fluffy pillows, flat screen TV, internet, table w/two chairs, good sized closet w/a safe, a 3-drawer (large!) dresser & desk.

"Historic Hotel At A Great Price " Read full review on TripAdvisor 9/6/2011 Vote

8. There was a pillow missing, I presume that they used to take out the goods.

"Dirty Room and they stole my digital camera and laptop " Read full review on TripAdvisor 11/12/2010 Vote

9. There was a pillow missing, I presume that they used to take out the goods.

"Dirty Room and they stole my digital camera and laptop " Read full review on TripAdvisor 11/12/2010 Vote

10. The bed comfort was average,as were the sheets and pillows,nothing special.

"Not a good experience on soooo many levels.A nightmare actualy " Read full review on TripAdvisor 8/11/2010 Vote