Hotel Pennsylvania, New York City, Room

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Rank

244th

Out of 676

Hotel Pennsylvania	Average Price: $232 Check Rates

Hotel Class:

401 7TH AVENUE NEW YORK

New York City, 10001 View map

2-Star Hotel Rank: 48 of 144
Average review rating: 2.6

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (12) , Expedia (79) , MyTravelGuide (35) , TripAdvisor (543) , YahooTravel (184)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (18) bar (14) bath (48) bathroom (263) bathtub (10) bed (210) bill (10) breakfast (57) charge (40) check in (264) check out (46) closet (28) concierge (9) cost (34) deal (22) decor (21) dinner (9) food (30) front desk (90) hotel (1467) housekeeping (15) lobby (198) location (517) maid (18) maid service (9) manager (79) money (78) parking (12) pillow (28) price (180) rate (34) recommend (82) refund (14) restaurant (38) room (1638) room service (9) service (108) sheets (47) shower (172) staff (241) street (87) suite (26) towel (93) tub (29) valet (11) value (34) view (59) walk (107) water pressure (17) wireless (16)

Room Traveler Insight - Room Odors

Appears in 1572 comments.

45% wrote positive comments about room

The following words were used in comments with Room:
clean (218) desk (50) dirty (93) floor (152) good (66) hotel (290) liked (132) location (70) new (72) night (71)

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1. and broken beds,lady at reception wasnt really worried about my complains so she put me in a new room 720A that at first seemed nice and clean , until the last night i saw a bed bug on the floor and my body full of bites , legs, neck , face, arms and butt.

Read full review 9/20/2011 Vote

2. The room was very clean and I had a selection of clean towels and complementary tea and coffee which was wonderful.

"Brilliant hotel " Read full review on TripAdvisor 1/15/2011 Vote

3. Eventually got to room via nice reception and ok lifts - to the REAL hotel.

"Disgustingly dirty. DONT STAY HERE " Read full review on TripAdvisor 1/6/2011 Vote

4. I received mail that was sent before my stay in the mail room with ease from a very friendly and helpful man.

"Surprisingly thrilled! " Read full review on TripAdvisor 1/5/2011 Vote

5. On the third attempt we got a room on the 16th floor that was actually clean, apart from pizza and chewing gum on the walls.

"First two rooms were disgusting " Read full review on TripAdvisor 1/5/2011 Vote

6. Rooms were a good enough size but falling apart.

"Not even worth 1 star!!! Terrible - Avoid " Read full review on TripAdvisor 1/3/2011 Vote

7. It was a good thing we were gone all day and dog tired when we got back in to our room.

"One of the worst places I have ever stayed! " Read full review on TripAdvisor 12/31/2010 Vote

8. I do expect a clean, secure room.

"One of the worst places I have ever stayed! " Read full review on TripAdvisor 12/31/2010 Vote

9. I complained to the front-desk manager the first night about the general cleanliness of the room, the continental breakfast and was offered the following compensation: late checkout and a promise that they'd have more food there tomorrow.

"Really gone way downhill " Read full review on TripAdvisor 12/30/2010 Vote

10. The room appeared not to have been vacuumed except cursorily in the past few weeks.

"Really gone way downhill " Read full review on TripAdvisor 12/30/2010 Vote