Sheraton New York Hotel and Towers, New York City, Professional

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Rank

45th

Out of 676

Sheraton New York Hotel and Towers	Average Price: $404 Check Rates

Hotel Class:

811 7TH AVE ON 53RD STREET New York

New York City, 10019 View map

4-Star Hotel Rank: 21 of 106
Average review rating: 3.79

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (39) , Expedia (56) , MyTravelGuide (2067) , TripAdvisor (1614) , YahooTravel (82)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (47) accommodating (34) adequate (37) attentive (36) awesome (50) beautiful (67) best (197) better (256) big (181) cares (119) clean (750) comfortable (405) comfy (64) convenient (121) cool (49) courteous (42) decent (66) efficient (84) excellent (206) exceptional (69) fabulous (52) fantastic (100) fast (56) free (293) fresh (53) friendly (401) fun (32) generous (40) good (712) great (1081) happy (91) helpful (510) huge (111) impressed (47) liked (407) love (95) new (848) nice (638) perfect (153) pleasant (95) pleased (41) plenty (78) positive (50) professional (46) quiet (98) reasonable (113) responsive (49) spacious (80) welcoming (62) wonderful (122)

Professional

Appears in 71 comments.

The following words were used in comments with Professional:
busy (4) clean (8) comfortable (6) courteous (8) efficient (5) employee (4) extremely (4) friendly (16) great (4) helpful (4) hotel (16) large (3) location (5) nice (3) not (5) polite (3) room (10) service (3) staff (32) wondering (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. concierge on the other hand are the only professionals in this hotel.

"Hotel from HELL...bed bugs " Read full review on TripAdvisor 5/22/2012 Vote

2. 'The hotel was clean and the reception staff very welcoming and professional.

"Small and noisy...but clean and central to it all. " Read full review on TripAdvisor 4/23/2012 Vote

3. Even though the staff was extremely busy, they were friendly, professional and gave very personal service.

"Great stay in NYC! " Read full review on TripAdvisor 4/3/2012 Vote

4. My wife and I have stayed at the Sheraton Towers in NYC for the last two years while she attended a professional meeting held at the hotel.

"A good convention hotel " Read full review on TripAdvisor 3/18/2012 Vote

5. A real professional.

"The best way to stay in NYC!! " Read full review on TripAdvisor 3/12/2012 Vote

6. The bar tender who was extremely polite and professional told me that their is a new sheraton standard guideline.

"Big Improvements, Love the club level service " Read full review on TripAdvisor 2/15/2012 Vote

7. Everyone was very professional, but extra staff should be added to cut down on the wait time.

"Good location, hotel was just OK. " Read full review on TripAdvisor 1/21/2012 Vote

8. Staff is so very friendly and professional.

"Perfectly located, great staff " Read full review on TripAdvisor 1/20/2012 Vote

9. the staff is quite professional, attentive and quickly responsive.

"big city, big comfort " Read full review on TripAdvisor 1/11/2012 Vote

10. Despite the confusion and stress created by this event and the extremely large size of the hotel, the staff were extremely professional and helpful.

"Excellent location and helpful staff. " Read full review on TripAdvisor 10/21/2011 Vote