Sheraton New York Hotel and Towers, New York City, Pleasant

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Rank

45th

Out of 676

Sheraton New York Hotel and Towers	Average Price: $404 Check Rates

Hotel Class:

811 7TH AVE ON 53RD STREET New York

New York City, 10019 View map

4-Star Hotel Rank: 21 of 106
Average review rating: 3.79

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (39) , Expedia (56) , MyTravelGuide (2067) , TripAdvisor (1614) , YahooTravel (82)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (47) accommodating (34) adequate (37) attentive (36) awesome (50) beautiful (67) best (197) better (256) big (181) cares (119) clean (750) comfortable (405) comfy (64) convenient (121) cool (49) courteous (42) decent (66) efficient (84) excellent (206) exceptional (69) fabulous (52) fantastic (100) fast (56) free (293) fresh (53) friendly (401) fun (32) generous (40) good (712) great (1081) happy (91) helpful (510) huge (111) impressed (47) liked (407) love (95) new (848) nice (638) perfect (153) pleasant (95) pleased (41) plenty (78) positive (50) professional (46) quiet (98) reasonable (113) responsive (49) spacious (80) welcoming (62) wonderful (122)

Pleasant

Appears in 208 comments.

The following words were used in comments with Pleasant:
arrival (8) bed (12) clean (13) comfortable (10) concierge (8) desk (14) experience (19) floor (10) good (8) great (8) helpful (35) hotel (44) lobby (8) location (16) nice (12) not (30) room (45) service (8) staff (57) surprise (35)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. She was not pleasant at all, maybe its a New York thing, but I am from Boston and we aren't known to be the most pleasant either, Overall, it is not a hotel I would want to return to or would recommend.

"Very Disappointing " Read full review on TripAdvisor 5/21/2012 Vote

2. The staff was extremely pleasant and helpful and the location is wonderful between Central Park and Time Square.

"Conflicted " Read full review on TripAdvisor 5/1/2012 Vote

3. Overall, we found it to be a very pleasant stay at a great location, and would definitely stay there again.

"Great location, pleasant stay (and a couple suggestions) " Read full review on TripAdvisor 4/24/2012 Vote

4. Second, we found the staff to be very pleasant and accomodating.

"Great location, pleasant stay (and a couple suggestions) " Read full review on TripAdvisor 4/24/2012 Vote

5. The young lady at the desk was very pleasant, stating it was the computer system.

"After 26 yrs. since being there, I have a "new" view of New York! " Read full review on TripAdvisor 4/15/2012 Vote

6. He immediately responded and upgraded me to a renovated room, so I had a very pleasant stay indeed.

"Chain-hotel bland but very nice " Read full review on TripAdvisor 4/9/2012 Vote

7. Was checked in by a very pleasant young lady.

"Excellent Location & Room Condition " Read full review on TripAdvisor 4/1/2012 Vote

8. She has great customer service skills and was extremely pleasant to do business with.

"Outstanding guest service! " Read full review on TripAdvisor 3/22/2012 Vote

9. Comfortable bed and overall pleasant experience with any staff we encountered.

"Pleasantly Surprised " Read full review on TripAdvisor 2/26/2012 Vote

10. This was not pleasant if you are looking to take a load off and rest during the day.

"Noisy and Outdated " Read full review on TripAdvisor 1/11/2012 Vote